Pay: $21.00

Shift: Tue - Sat (8:30am - 5pm)

train onsite in Elmwood Park New Jersey for 2 weeks and then will go remote.

Training will be Monday to Friday, then they will switch to the Tues-Sat schedule.

Equipment is provided

PRINCIPAL JOB DUTIES

Duties may include but are not necessarily limited to the following:

• Answers calls from internal and external clients and patients regarding any laboratory related issues.
• Serve as a resource to clients regarding test requirements, specimen submission and other laboratory policies and procedures
• Report laboratory results using established protocols
• Place client supply orders
• Follows up with clients on consent forms, failed faxes and work all outgoing queues

EXPERIENCE AND REQUIRED SKILLS:

• 1-2 years of relevant experience
• Excellent verbal and written communication skills. Speak and write English clearly and effectively, good listener
• Prioritize and manage time efficiently.
• Computer literate
• Ability to multi-task in a fast paced environment
• Ability to handle stressful situations

PREFERRED SKILLS:

• Medical terminology proficiency
• Some experience from a clinical laboratory, physician office and/or customer service experience
• Bilingual (Spanish)

For Immediate consideration, please email your resume to Justice.strickland@remx.com with the subject as "Call Center Rep".