REMOTE - Customer Success Manager (Healthcare)
Temecula, California
Employer: Insight Global
Industry: Customer Service
Salary: Competitive
Job type: Full-Time
A startup company is seeing a Customer Success Manager to join their team. This person will be very customer facing (not sales related) but focused on presentations and communication to payors, providers and pharmacies. We are looking for someone who is very comfortable putting together project plans and milestone plans. You will present in PowerPoint and include relevant data points to explain the project plan to the customer and adjust accordingly. We need someone who has experience working in a B2B healthcare environment (understands population, health, research, data analytics, etc). This role is 100% remote.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Required Skills & Experience
5 years of experience in a Customer Success Manager role (specifically working in B2B healthcare)
Understanding/familiarity working in a value based healthcare setting
Project management experience with Monday.com or other Project Management software like Asana or Jira (must have experience creating project plans and milestone plans)
Excellent written and verbal communication skills as well as presentation skills with PowerPoint
Understanding of healthcare data standards (knowing CCD's, HL7, clinical data sitting in EMR's, etc)
B2B healthcare experience (ideally pharmaceutical)
Experience with population health, research, applying data and analytics
Nice to Have Skills & Experience
Pharmaceutical experience
local to Chicago, IL
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Required Skills & Experience
5 years of experience in a Customer Success Manager role (specifically working in B2B healthcare)
Understanding/familiarity working in a value based healthcare setting
Project management experience with Monday.com or other Project Management software like Asana or Jira (must have experience creating project plans and milestone plans)
Excellent written and verbal communication skills as well as presentation skills with PowerPoint
Understanding of healthcare data standards (knowing CCD's, HL7, clinical data sitting in EMR's, etc)
B2B healthcare experience (ideally pharmaceutical)
Experience with population health, research, applying data and analytics
Nice to Have Skills & Experience
Pharmaceutical experience
local to Chicago, IL
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
Created: 2024-05-16
Reference: 350424
Country: United States
State: California
City: Temecula
ZIP: 92590
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