Research Analyst - Office of Institutional Research and Strategic Analysis

The University of Tennessee, Knoxville (UTK) invites applications for a Research Analyst within the office of Institutional Research and Strategic Analysis. We are looking for someone who brings a curiosity about helping students succeed. The ideal candidate will value collaboration across the university, and will strive to learn how the university's data support the mission of the institution. They should be an innovative thinker and a lifelong learner, prepared to adapt to new systems and processes as the university evolves in its use of data and technology.

The mission of Institutional Research and Strategic Analysis (IRSA) is to foster a culture of evidence and continuous improvement by providing accurate and timely data and information to university administrators, departments, and faculty to inform their decision-making.

For full consideration please attach your cover letter and resume to your application.

Qualifications:

Duties include:

• Data governance and quality assurance
  • Collaborate with cross-functional teams to improve data management processes and support the implementation of data governance initiatives
  • Identify and address data quality issues and discrepancies
• Business Process Analysis and Documentation
  • Collaborate with IRSA analysts and with other campus offices to understand business processes relating to data quality
  • Document processes, develop data maps, document data definitions, and develop report specifications to support cross-training and for use in published reports and dashboards
• Reporting
  • Assist with IRSA internal and external reporting, such as Fact Books, benchmarking studies, required federal and state reporting, etc.
  • Collaborate with cross-functional teams to design and deliver actionable insights

Knowledge, Skills, and Abilities

Required:

• Ability to extract, transform, and load (ETL) data from various sources
• Experience developing scripts and procedures to automate data collection and processing tasks
• Experience performing exploratory data analysis to uncover trends, patterns, and anomalies
• Ability to design new techniques and procedures for the investigation of new problem areas
• Ability to establish and maintain effective working relationships with faculty and administration at all levels
• Ability to work independently and collaboratively in a fast-paced environment
• Ability to manage multiple projects at a time
• Proficiency with Microsoft Office software

Preferred:

• Experience in data analysis tools and programming languages, such as SQL, Python, R
• Analytical / reporting experience in an institution of higher education
• Knowledge of the field of institutional research
• Familiarity with Banner student systems
• Experience using Microsoft Power BI, Power Apps, and other Microsoft Power platform applications

Education and Experience

Required:

• Applicants must be legally authorized to work in the United States on a full-time basis without need now or in the future for sponsorship for employment visa status.
• Bachelor's degree in Higher Education, Educational Research, Business, Statistics, Behavioral Sciences, Computer Science, or other field relevant to institutional research.
• Two years of analytical and reporting experience
• A Master's degree may substitute for 2 years of analytical experience.

Preferred:

• Master's degree
• Four or more years of related higher education analytical experience.

Salary range $55,000 - $60,000 commensurate with experience; excellent benefits package.