Retail Customer Service II
St Louis, Missouri
Employer: Ingka External
Industry: Customer Relations
Salary: $16.90 - $24 per hour
Job type: Part-Time
Job ID: 249454
Date posted: 30/08/2024
Why we will love you
You have a passion for delighting customers. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.
A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself.
What you'll be doing day to day
• Creates a positive customer experience by ensuring accurate transactions and/or orders. Records information accurately so the resulting analysis can be used to make improvements to customers' future shopping experience.
• Meets customers' needs, solves problems independently, and recognizes when to escalate to a manager.
• Builds loyalty by ensuring a positive customer journey during the IKEA shopping experience.
• Builds emotional connections through meaningful and empathetic interactions with customers.
• Provides customers with a simple and efficient handout experience when scheduled in Full Serve Hand Out (FSHO). Offers and sells services to customers during the handover process when needed.
• Provides the customer with a simple and smooth returns and exchange experience, while collecting high quality data for follow-up when scheduled in returns.
Apply now!
JOB TYPE - Permanent
APPLY NOW
PAY - The starting rate/salary for this position ranges from $16.90 to $24 and will be based on IKEA's relevant work experience.
This is a sales position up to 20hrs per week.
"At IKEA, taking care of our co-workers and their dependents is a top priority. That's why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more!
• Generous paid time off, holiday and sick time
• WiselyPay - get earned wages up to two days early
• Paid parental leave (up to 16 weeks)
• KinderCare tuition discount
• Retirement and bonus plans
• Co-worker discount, meal deal, and referral bonus
• Pet insurance program
• Education assistance and learning programs
• Safety shoe reimbursement
• 24/7 telehealth visits
• Dental and vision plans
• Medical and Rx plans (must work min. 20 hrs/wk)
• A fun and inclusive work environment
QUALIFICATIONS
• 1 year sales or customer service experience preferred
• High School Diploma or equivalent
Date posted: 30/08/2024
Why we will love you
You have a passion for delighting customers. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.
A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself.
What you'll be doing day to day
• Creates a positive customer experience by ensuring accurate transactions and/or orders. Records information accurately so the resulting analysis can be used to make improvements to customers' future shopping experience.
• Meets customers' needs, solves problems independently, and recognizes when to escalate to a manager.
• Builds loyalty by ensuring a positive customer journey during the IKEA shopping experience.
• Builds emotional connections through meaningful and empathetic interactions with customers.
• Provides customers with a simple and efficient handout experience when scheduled in Full Serve Hand Out (FSHO). Offers and sells services to customers during the handover process when needed.
• Provides the customer with a simple and smooth returns and exchange experience, while collecting high quality data for follow-up when scheduled in returns.
Apply now!
JOB TYPE - Permanent
APPLY NOW
PAY - The starting rate/salary for this position ranges from $16.90 to $24 and will be based on IKEA's relevant work experience.
This is a sales position up to 20hrs per week.
"At IKEA, taking care of our co-workers and their dependents is a top priority. That's why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more!
• Generous paid time off, holiday and sick time
• WiselyPay - get earned wages up to two days early
• Paid parental leave (up to 16 weeks)
• KinderCare tuition discount
• Retirement and bonus plans
• Co-worker discount, meal deal, and referral bonus
• Pet insurance program
• Education assistance and learning programs
• Safety shoe reimbursement
• 24/7 telehealth visits
• Dental and vision plans
• Medical and Rx plans (must work min. 20 hrs/wk)
• A fun and inclusive work environment
QUALIFICATIONS
• 1 year sales or customer service experience preferred
• High School Diploma or equivalent
Created: 2024-09-01
Reference: 249454
Country: United States
State: Missouri
City: St Louis
Similar jobs:
-
Hybrid Customer Service Representative
Cognizant Technology Solutions in Earth City, Missouri💸 $18.54 per hour -
Medical Equipment Customer Service Representative
Rotech in Lees Summit, Missouri -
Customer Service - Self Storage Manager
Public Storage in Ballwin, Missouri💸 $14.00 per hour -
Associate Customer Service Representative - 5044071
State of Missouri in Jefferson City, Missouri -
Sr. Asst, Customer Service
WestRock in Springfield MO Corrugated, Missouri -
Lead Customer Service Representative - 5044226
State of Missouri in Jefferson City, Missouri -
Hybrid Customer Service Representative
Cognizant Technology Solutions in Earth City, Missouri💸 $18.54 per hour -
Customer Service - Self Storage Manager
Public Storage in Ballwin, Missouri💸 $14.00 per hour -
Customer Service Representative
StaffMyAgency LLC in Kansas City, Missouri -
Customer Service - Self Storage Manager
Public Storage in Saint Ann, Missouri💸 $14.00 per hour -
Customer Service - Self Storage Manager
Public Storage in RAYTOWN, Missouri💸 $14.50 per hour -
Hybrid Customer Service Representative
Cognizant Technology Solutions in Earth City, Missouri💸 $18.54 per hour -
Customer Service Representative - 5044182
State of Missouri in Jefferson City, Missouri -
Licensed Insurance Customer Service
StaffMyAgency LLC in KANSAS CITY, Missouri -
Lead Customer Service Representative - 5022094
State of Missouri in Jefferson City, Missouri -
Customer Service Representative Call center-Driver License Bureau - 502600001 - 52600001
State of Missouri in Jefferson City, Missouri -
Customer Service Manager - St. Louis, MO
Transforce in Hazelwood, Missouri -
Sup, Customer Service
SPECTRUM in Kansas City, Missouri -
Customer Service Representative - Administration Central Processing
State of Missouri in Jefferson City, Missouri💸 $39227 per year -
Customer Service Representative
TKC Holdings in ST. LOUIS, Missouri