Retail Customer Service Representative
Melbourne, Florida
Employer: Ashley Furniture Industries
Industry: Customer Service & Sales
Salary: Competitive
Job type: Full-Time
For over 75 years, Ashley Furniture has been the largest home furnishings manufacturer, transforming homes worldwide. With our customer base continuously growing, we are expanding our reach by opening more stores to meet the increasing demand. Our dedication to quality, style, and affordability has solidified our reputation as a trusted and recognized brand worldwide.
Purpose at Ashley:
The Customer Service Representative is key in providing exceptional customer service and ensuring customer satisfaction. Duties include processing sales orders, handling payments, managing store administration tasks, and offering clerical support for accounting functions. By delivering an effortless and enjoyable shopping experience, this position contributes to building strong customer relationships and driving business growth.
What You'll Do
• Provide exceptional service to all Ashley guests, ensuring a professional and welcoming presence.
• Address customer issues in person, over the phone, and via email, taking detailed notes and resolving problems positively and helpfully.
• Respond to customer inquiries about sales, billing, and delivery, scheduling deliveries, and coordinating with the sales team as needed.
• Process sales orders accurately and efficiently, following cash handling procedures and assisting with credit applications and financing arrangements.
• Assist with store opening and closing procedures, including cash balancing and daily checklists.
• Provide clerical support for store administration and accounting tasks, managing telephone traffic and completing daily sales reports.
• Aid in inventory and loss prevention processes, participating in bi-annual inventory counts and assisting with inventory management efforts.
• Complete any additional tasks as assigned by management
What You Bring
• Legally authorized to work in the US.
• At least 18 years old
• High school diploma or equivalent
• Knowledgeable Microsoft Office Suite and system transactions
• 1 year of customer service, office, and/or administrative experience, preferred
• Ability to work flexible hours, including weekends and holidays
• Maintain reliable attendance
• Thrive in a team environment
What's In It for You:
When you join us, you are eligible to participate in our comprehensive benefits programs, which include:
• Employee Discount from 10% - 30%
• 401K
• Weekly Pay
Learn more about who we are and the causes we support here
Apply now and find your home at Ashley!
Purpose at Ashley:
The Customer Service Representative is key in providing exceptional customer service and ensuring customer satisfaction. Duties include processing sales orders, handling payments, managing store administration tasks, and offering clerical support for accounting functions. By delivering an effortless and enjoyable shopping experience, this position contributes to building strong customer relationships and driving business growth.
What You'll Do
• Provide exceptional service to all Ashley guests, ensuring a professional and welcoming presence.
• Address customer issues in person, over the phone, and via email, taking detailed notes and resolving problems positively and helpfully.
• Respond to customer inquiries about sales, billing, and delivery, scheduling deliveries, and coordinating with the sales team as needed.
• Process sales orders accurately and efficiently, following cash handling procedures and assisting with credit applications and financing arrangements.
• Assist with store opening and closing procedures, including cash balancing and daily checklists.
• Provide clerical support for store administration and accounting tasks, managing telephone traffic and completing daily sales reports.
• Aid in inventory and loss prevention processes, participating in bi-annual inventory counts and assisting with inventory management efforts.
• Complete any additional tasks as assigned by management
What You Bring
• Legally authorized to work in the US.
• At least 18 years old
• High school diploma or equivalent
• Knowledgeable Microsoft Office Suite and system transactions
• 1 year of customer service, office, and/or administrative experience, preferred
• Ability to work flexible hours, including weekends and holidays
• Maintain reliable attendance
• Thrive in a team environment
What's In It for You:
When you join us, you are eligible to participate in our comprehensive benefits programs, which include:
• Employee Discount from 10% - 30%
• 401K
• Weekly Pay
Learn more about who we are and the causes we support here
Apply now and find your home at Ashley!
Created: 2024-06-13
Reference: 224388
Country: United States
State: Florida
City: Melbourne
Similar jobs:
-
Customer Service Representative
Zimmer Biomet in Jacksonville, Florida -
Customer Service Representative - Complex Care - Lee Memorial Based - Scheduling Focused - 4, 10's
Lee Health in Fort Myers, Florida💸 $15.64 - $18.75 per hour -
Medical Equipment Customer Service Representative
Rotech in Coral Springs, Florida -
Territory Service and Sales Representative
Ecolab in Saint Petersburg, Florida -
Customer Service Representative - Bilingual English and Spanish
Aucera in Orlando, Florida -
Bilingual IT Help Desk Customer Service Representative
Innova solutions in Tampa, Florida💸 $23.00 - $25.00 per hour -
Medical Equipment Customer Service Representative
Rotech in Orlando, Florida -
Patient Service Representative
Johns Hopkins Healthcare in St. Petersburg, Florida -
Licensed Customer Service Representative
StaffMyAgency LLC in Plantation, Florida -
OPS Visitor Service Representative, Florida Museum of Natural History
University of Florida in Gainesville, Florida💸 $15.00 per hour -
Service Response Center Representative
Tampa General Hospital (TGH) in Tampa, Florida -
Customer Service Representative - Family Internal Medicine - Pine Island Road
Lee Health in Cape Coral, Florida💸 $15.64 - $18.75 per hour -
Customer Service Representative - 1st Shifts
GXO Logistics, Inc. in Jacksonville, Florida -
Customer Service Representative - Allergy and Immunology - Page Field - US 41
Lee Health in Fort Myers, Florida💸 $15.64 - $18.75 per hour -
Bilingual Spanish Customer Service Representative
RemX in Orlando, Florida💸 $18.00 per hour -
Service Representative
Ecolab in Miami, Florida -
Customer Service, Representative-MIA (Full-Time)
BBA Aviation Plc. in Miami, Florida -
Customer Service Representative | Onsite Part-Time
RemX in Orlando, Florida💸 $20 - $21 per hour -
Field Service Representative
Ecolab in Orlando, Florida -
Customer Service Representative
Doosan Corp in Miami, Florida