Retail Operations Specialist 1

The Brand Experiences (BBE) team is seeking an energized, customer focused Merchandise Coordinator contractor to assist our on-site Account Management team during our peak season with a variety of task-oriented projects in support of our internal customers.

A successful candidate is detail-oriented, well organized, and able to effectively manage multiple assigned projects under short timelines, while maintaining the highest levels of customer service.

Job Description:

• Assist on-site BBE Account Management Team, with seasonal workload increase to support our internal customer needs.
• Assist on-site BBE Account Managers, placing stock merchandise order for customer requests.
• Assist with receiving merchandise transfers at loading dock, counting received merchandise for accuracy, moving inventory between buildings and merchandising BBE's stock merchandise inventory to support BCA customer's needs.
• Assist BBE Account Management and Allocations Teams to ensure required merchandise minimums are always in stock on-site.
• Ability to lift / move boxes, not to exceed 35 lbs. per box.
• Coordinate with BBE Account Management Team to prepare gifts bags for internal customers.
• Prepare customer gift bag requests on a daily basis. (De-price gifts, assemble gift bags per customer's expectations, have gift bags ready for customer pick-up at the required pick-up time)
• Package parcels for domestic and international shipping, create shipping labels, and complete all shipping / delivery requirements as requested by customer
• Arrange transportation pick-up and delivery of gift bags as directed by Account Management Team.
• Maintain an organized, clean office and storage locations that offers a welcoming environment for internal customers.
• Assist Boeing Store Travel Team to process freight and reverse logistics after the travel events (no travel required).
• Provide an excellent customer service experience.

Qualifications/Required skills

• One years of retail operations experience
• Proficient in Excel and other data analysis tools

What are the Top 3-5 Skills PREFERRED to perform this role/job?:

• Previous inventory experience

Are there any companies that hire for the same type of skill set that you are looking for?

• BDA INC
• AMAZON / online or in store retailers.
• Retail/customer service roles

Required soft skill:

• Strong communication skills with the ability to brief stakeholders of project status

Preferred soft skills?

• Fast learner
• Professionalism
• Works well with team members
• Organization
• Attention to detail