Retail Store Manager I
Arden, North Carolina
Employer: US Cellular
Industry: Sales Retail
Salary: Competitive
Job type: Full-Time
Store Manager I is responsible for delivering outstanding customer service, achieving operating objectives, sales, and financial goals according to company standards, policies, and procedures. Leads team of retail professionals to execute on the vision and strategy for the organization. Manages, develops, and leads a team with direct report responsibility including Retail Wireless Consultants and / or Assistant Manager.
#LI-DM1
PREFERRED QUALIFICATIONS
- Leads associates to achieve superior results, customer advocacy, and a high-performance culture.
- Provides clear expectations with team giving timely feedback, evaluating performance, and seeking continuous improvement.
- Achieves sales goals by planning, teaching, motivating, mentoring and providing feedback to associates.
- Meets sales targets by promoting U.S. Cellular products and services to new and existing customers.
- Maintains store performance through coaching and accountability by planning, monitoring, and observing individual and team performance.
- Teaches sales team in selling tools and techniques including prospecting customers, qualifying needs, problem solving, and sales process practices.
- Oversees daily operational processes within the retail store according to company guidelines.
- Selects, trains, and develops team ensuring they are fully equipped with the tools, information, knowledge, skills and business.
- Promotes customer advocacy through meeting the needs of new and existing customers creating positive customer engagement.
- Identifies associates with advancement potential and provides ongoing development to build skills and capabilities, supporting U.S. Cellular’ s leadership pipeline.
- Oversees and ensures successful onboarding for newly hired associates.
- Ensures store scheduling and allocation of store resources ensuring optimum customer service.
- Safeguards and monitors loss prevention procedures to minimize shrinkage.
- Leads marketing efforts in representing U.S. Cellular through community involvement and promoting the brand.
- Ensures all associates' compliance with company policies, procedures, and required trainings.
- Attends all required U.S. Cellular training programs. Assists with and lead training as needed.
- Performs other duties as assigned.
#LI-DM1
- High school diploma or state equivalency certification (GED).
- At least two years' sales management experience.
- One or more years leadership or management experience.
- Prior experience in building, motivating, and leading teams.
- Experience in coaching, organizing, planning work assignments and delegating duties.
- Flexible in working a schedule including regular nights, weekends, and holidays.
- Experience leading in a fast-paced retail sales environment.
- Proficient in manage multiple priorities and deadlines.
- Excellent written, verbal, and interpersonal communications skills.
- Working knowledge of Microsoft Windows applications.
PREFERRED QUALIFICATIONS
- Bachelor's Degree.
- Wireless and/or retail sales management experience.
- Familiar with various mobile software applications and operating systems (Android, Apple).
- Prior experience networking with the local community and supporting small business customers.
- Experience with Point of Sale (POS) systems.
- Experience with computerized pricing and inventory control systems.
Created: 2024-04-30
Reference: SAL026514
Country: United States
State: North Carolina
City: Arden
Similar jobs:
-
Commercial Sales Manager
AutoZone in Lumberton, North Carolina -
Commercial Sales Manager
AutoZone in Candler, North Carolina -
GENERAL MANAGER
Wendy's in CHARLOTTE, North Carolina -
Restaurant Manager
Wendy's in MONROE, North Carolina -
STORE MANAGER in LITTLETON, NC
Dollar General in Littleton, North Carolina -
Group Retirement Sales Desk Manager, East Region
Equitable in Charlotte, North Carolina💸 $90000. per year -
Shift Manager $12.50/hr plus
McDonald's in Raleigh, North Carolina💸 $12.50 per hour -
Shift Manager
Wendy's in AHOSKIE, North Carolina -
Maintenance Manager
Transforce in Burlington, North Carolina -
Shift Manager
McDonald's in Greensboro, North Carolina -
Assistant General Manager
Wendy's in DURHAM, North Carolina -
STORE MANAGER CANDIDATE in LELAND, NC
Dollar General in Leland, North Carolina -
Manufacturing Manager
WestRock in WFH North Carolina, North Carolina -
RN Care Manager (Home Health) New Bern
PruittHealth in New Bern, North Carolina -
PROGRAM MANAGER
Naval Air Systems Command in Cherry Point, North Carolina💸 $122198 - $159424. per year -
Industrial Water Project Manager
Stantec in Charlotte, North Carolina -
Shift Manager
Wendy's in CONCORD, North Carolina -
EQUAL EMPLOYMENT MANAGER
U.S. Marine Corps in Camp Lejeune, North Carolina -
Safety Manager
Kavaliro in Apex, North Carolina -
RN Care Manager (Home Health) Mecklenburg/Gaston
PruittHealth in Charlotte, North Carolina