Location: Chicago, IL

Hospital: RUSH University Medical Center

Department: HB Commercial Billing/Collect

Work Type: Full Time (Total FTE between 0.9 and 1.0)

Shift: Shift 5

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Summary:
Performs a variety of administrative tasks in support of the operations function. Exemplifies the Rush mission, vision and ICARE values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• High school diploma or GED.
• One year business experience.
• Excellent customer service and interpersonal skills.
• Excellent verbal and written communication skills, including computer skills.
• Able to type 25 words per minute (wpm) or greater.
• Good organizational skills.
• Strong problem solving skills.
• Ability to multitask.
• Flexible both in schedule to provide coverage seven days a week, 24 hours a day as necessary.

Physical Demands:
• Work requires the ability to move throughout the Medical Center.
• Work requires lifting or carrying objects up to 25 lbs.

Responsibilities:
1. Greet and assist customers, including, but not limited to: staff, volunteers, visitors, guests.
2. Order and maintain supplies.
3. Answer incoming telephone calls promptly and courteously and screens calls to determine appropriate person or response needed.
4. Identify opportunities to improve customer satisfaction and unit operations, presents implementation suggestions to manager.
5. General duties, including preparing and completing paperwork, arranging meetings, computer generated forms, inputting data, compiling information, and distribution/processing of files to completion.
6. Answers questions, retrieves information, or generates reports for management as needed.
7. Receive and log records, files, or paperwork, verifying completeness and accuracy.
8. Attend staff meetings on scheduled workdays.
9. Accept assignments by leadership.
10. Independently offer assistance to peers or other staff members when workload allows.
11. Participate in department and Rush quality improvement initiatives.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.