Position Summary:

The RN Supervisor is responsible for supporting the Patient Care Manager/Director of Operations in the clinical and administrative duties of the clinic and providing leadership through collaboration with the healthcare team and maintaining standards of professional nursing practice in the clinical setting. This position will participate in organizational and unit-based quality improvement activities and provide input on standards of care to maintain quality patient outcomes. Will also maintain the clinical competencies needed to provide direct patient care when the need arises.

Qualifications:

EDUCATION REQUIREMENTSCollege Diploma in Nursing

LICENSURE/CERTIFICATION REQUIREMENTSRegistered Professional Nurse (RN) in the state of Illinois upon
Life Support/Basic Life Support (BLS)

EXPERIENCE REQUIREMENTSMinimum three (3) years of nursing experience
Leadership experience preferred

Essential Functions:

ESSENTIAL FUNCTIONS

Provides support in the delivery of quality clinical care. Works closely with healthcare team and physician to assure triage, telephone assessments, home therapies and patient visits are consistent with established guidelines and followed by the healthcare team.

Takes a lead role in assisting the clinical team to meet/exceed goals.

Has accountability and supervision of all registered nurses and other healthcare providers who delivery nursing care.

Utilizes information to implement process changes and staff education.

Involved in the budget formulation process and quality outcomes.

Holds clinical staff accountable to Carle rooming standards.

Ensures the timely management of EMR tasks, overdue orders, test result follow-up and other patient follow-up.

Demonstrates appropriate action and takes a lead role in emergency situations. Assures timely response to emergency calls by staff.

Collaborates with the manager/director and physician leadership to maintain an environment that is patient centered as evidenced by the availability of open access; including but not limited to the following: same day appointments, future appointments made, referrals made within the group, adherence to test result reporting guidelines, positive patient comments, and meeting/exceeding goals.

Monitors data on a monthly basis, reviews with clinical staff, and physicians and jointly develops improvement plans in concert with the site leadership to meet/exceed established patient satisfaction targets.

Ensures adequate clinical staffing at all times by developing schedules, assignments and modifying as necessary.

Responsible for professional development of nurses.

Evaluates service levels and operational procedures such as wait-times, message management and appointment availability. Engages staff in resolution and identifies issues.

Responsible for various personnel actions including but not limited to recruitment and retention, performance appraisals, disciplinary actions, and promotions; make work assignments and review and edit work of direct reports. Ensures staff members are adequately trained and are competent to perform all required job tasks.

Helps plan for, organize and lead the delivery of nursing care for the designated patient care area.

Actively rounds on patients, team members and physicians and ensures that the team has the necessary resources and tools to be successful.

Actively participates and/or leads team huddles.

Assists Patient Care Manager/Director with building the General Surgery Bariatric service line.

Assists with direct patient care, nursing in-basket, prescription refills, and surgery scheduling as necessary.

Assist with pre-authorizations for medications, surgeries, and procedures as necessary.



We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information: human.resources@carle.com.

Effective September 20, 2021, the COVID 19 vaccine is required for all new Carle Health team members. Requests for medical or religious exemption will be permitted.