Responsibilities

Company Overview:
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. We have global offices including Los Angeles, New York, Austin, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul, and Tokyo.

Why Join Us?
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

About the Team & Role:
At TikTok, our Global Business Solutions (advertising) team plays a key role in generating revenue by promoting our advertising solutions, onboarding new clients, driving effective ad campaigns, and more. As the TikTok community grows at an unprecedented speed around the world, our GBS team leads groundbreaking projects that are changing the landscape of the advertising industry in real time. The Sales Solutions Team collaborates with cross-functional teams and key stakeholders on strategic initiatives to scale and operationalize sales solutions in North America. You will join a team of Sales Solutions Managers as an individual contributor and directly report to the Director of that department. You will leverage your technical, organizational, program management, and transformation expertise to understand business and strategic goals, translate them into an executable plan, and drive implementation for long term success. TikTok currently observes a hybrid working policy of 4 days in the office each week and 1 day working remotely. This position is full-time and based out of our SanJose, CA office.

Responsibilities:
- Partner with cross-functional teams to conduct root cause analysis of revenue challenges.
- Organize feedback loops and align with stakeholders on prioritization.
- Formulate and implement short and long term action plans in collaboration with cross-functional teams to identify accountability areas and gain buy-in.
- Take lead on program management responsibilities including (but not limited to) hosting stakeholder meetings, managing deliverables, measuring progress, and streamlining communication.
- Develop and scale program solution prototypes across the Enterprise Sales Team in NA.
- Expand and scale program solution prototypes with GBS teams in other regions as applicable.

Qualifications

Minimum Qualifications:
- Experience within advertising account management, advertising operations and/or technical sales experience
- Ability to understand complex problems and creatively problem solve challenges
- Ability to measure progress, analyze results and iterate programs and initiatives

Preferred Qualifications:
- Experience in stakeholder mapping and collaborating with cross-functional teams on joint initiatives
- High attention to detail with strong organizational skills
- Strong communication and interpersonal skills in project management
- Self-starter and fast learner who has critical thinking skills
- Have a passion for TikTok

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2