Sales Support Specialist

Phoenix, Arizona

Employer: Compunnel
Industry: 
Salary: Competitive
Job type: Part-Time
Description:

Responsibilities:




Job Description

Primary Responsibilities and Essential Functions

Reviewing incoming orders and collaborating with Sales to maximize open inventory and rate pricing strategies.

Accurately submitting all advertising orders, navigating between a variety of different fulfillment processes and systems.

Ensuring creative files and instructions for campaigns are submitted, approved, and corrected if necessary.

Investigating pre-empted spots, submitting makegood solutions and ensuring that makegoods are processed.

Responding to customers’ questions and requests and solving schedule-related problems.

Monitoring key business reports and taking action to engage client and sales consultants in modifications, changes, and/or client notifications needed..

Providing post-campaign details to clients and offering expertise in fulfillment optimization solutions.

Collaborating with sales consultants to effectively develop schedule proposals and presentations based on product mix, inventory availability, rating information, research, and rate card information.

Attending job-related training, with expectation of ongoing development of skillsets and evolution of responsibilities.

Internal customers are primarily the Sales team but other departments locally and remotely as well. Work is time- and error-sensitive; failure to meet deadlines or produce accurate work results in lost revenue.  The role has frequent contact with external customers by email or phone.   Assigns work to others with no formal organizational authority. 

QUALIFICATIONS




Minimum

·       2 or more years of experience preferred in related field (i.e. customer service, sales support, media sales or digital/advertising marketing environment, etc.)

·       Experience using Microsoft Office applications in a work or non-work setting, particularly: Outlook, Excel, PPT

·       Excellent skills in adaptability, applied learning, collaboration, customer service orientation, high impact communication, initiating action, problem solving and troubleshooting, quality orientation, reasoning, self-organizing,  and written communication, in order to work effectively with teams throughout organization.




Preferred

·       AS/AA or Technical Certification or bachelor’s degree in related discipline strongly desired

·       Previous experience in a sales environment

·       Experience in telecommunications/advertising/digital marketing industry desired

·       IAB Digital Media Sales Certification (IAB DMSC).  Google AdWords Certification. Google Analytics experience a plus.

·       Experience as a media buyer or planner, doing advertising agency work, working in a client-side marketing, digital advertising or public relations role, or some combination of these

·       Campaign management expertise and multi-screen and campaign optimization preferred. Experience with digital advertising solutions focused on fulfillment tactics.

·       PMP Certification or experience with project management

Education: High School

Certification: Project Management Professional

Additional client information:
Created: 2024-04-14
Reference: SINDC4862103
Country: United States
State: Arizona
City: Phoenix
ZIP: 85008

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