Scheduler - DH Physician GI - Full-Time - Days

Doylestown, Pennsylvania

Employer: Doylestown Hospital
Industry: DH Physician GI
Salary: Competitive
Job type: Full-Time
Job Description:
  • PURPOSE OF JOB : Responsible for serving patients by greeting and helping them; scheduling procedure appointments; maintaining records and accounts; and operating communication systems. Position requires attention to detail, ability to work both independently and within a team, and strong communication skills.
  • ESSENTIAL FUNCTIONS :
  • Demonstrates ability to effectively manage multiple phone lines in a courteous manner. Identify yourself and obtains caller's reason for calling prior to placing call on hold.
  • Greets patient post office visit in polite, prompt, and helpful manner; verifies and updates patient data, including insurance if necessary.
  • Schedules procedures as requested; prints patient plan from office appointment if needed, completes prior authorization and requests referral for procedure date. Presents information to patients regarding preparation for procedures, instructions for procedure day; and obtains pre-certifications as required by patients' health care insurers or managed care providers.
  • Perform other duties as assigned.
Job Qualifications:
QUALIFICATIONS :
  • Education: High school diploma or general education degree (GED)
  • Experience: Six (6) months related experience and/or training
  • Other Skills:
  • Familiar with community health center setting and committed to serve in such activities
  • Ability to work with people and work under pressure
  • Knowledge of NextGen and/or EMR system
  • Familiar with medical terminology
  • Knowledge of modern office equipment
  • Possess excellent customer service, reception, and telephone skills
  • Must be well organized and a self starter
Created: 2024-04-12
Reference: 2024-0197
Country: United States
State: Pennsylvania
City: Doylestown

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