The Scheduler will play a crucial role in supporting UPMC St. Margaret's Radiology Department. This position involves coordinating appointments on the phone and in person, managing schedules, and ensuring efficient patient flow. The Scheduler will also collaborate with other team members to optimize resource allocation and enhance patient experience. The final candidate will be required to travel to the Natrona Heights Outpatient site as needed.

Work Schedule: Monday through Friday, 12:00 PM to 8:00 PM, with rotating scheduled weekends.

Responsibilities:

• Schedule and coordinate outpatient procedures in the Radiology/Cardiology Information System, which includes obtaining insurance information and explaining preparations for procedures.
• obtaining insurance information and explaining preparations for procedures.
• Provide excellence in customer service for patients, fellow staff, physicians and their office staff and other departments.
• Provide rotational reception duties to include greeting patients, answering additional phones and obtaining prescriptions for procedures when needed.
• Utilize the RIS effectively and accurately.

Qualifications:

• High School graduate required.
• Healthcare background and some knowledge of medical terminology required.
• Customer service skills required.
• Basic computer skills required.
• Ability to work on the phone and with a computer for 8 hour shifts required.
  Licensure, Certifications, and Clearances:
• Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran

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