Security Services Specialist

Green Bay, Wisconsin

Employer: Schneider
Industry: Facilities
Salary: Competitive
Job type: Full-Time
Job overview:

Schneider is seeking a Security Specialist in Green Bay, WI to answer incoming phone calls from company truck drivers with security-related questions and requests. The Security Specialist will also remotely operate gates and monitor entrances at Schneider facilities across the country.

Responsibilities:

  • Answer incoming phone calls promptly and direct callers to the appropriate department or associate.
  • Maintain courteous communication with internal associates and company drivers.
  • Oversee the accurate inventory of equipment.
  • Control gate access across Schneider locations.
  • Analyze and react to remote gate video surveillance.
  • Handle and resolve security alarms promptly.
  • Guide associates on adhering to security policies and procedures.
  • Handle confidential business information with the utmost discretion to ensure confidentiality is maintained.


Skills and qualifications:

  • Associate degree.
  • 1-2 years of previous customer service, business or related experience.
  • Previous security, loss prevention or criminal justice training is a plus.
  • Experience with Microsoft Office programs.
  • Strong written and verbal communication skills.
  • Excellent decision-making and problem-solving skills.
  • Able to review and monitor video monitors for extended periods of time.


Pay and benefits:

  • Medical, dental and vision insurance.
  • Company paid life insurance.
  • 401(k) savings plan with company match.
  • Paid time off and paid holidays.
  • Results-based incentive pay program where you can earn above and beyond your base pay.
  • Tuition reimbursement.
  • See full list of security benefits.
Created: 2024-10-04
Reference: 571010
Country: United States
State: Wisconsin
City: Green Bay
ZIP: 54311

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