Security Supervisor | Benefits Include: Paid Vacation, Medical, Dental, Vision, and MANY MORE!

At Hyatt, we believe in the power of belonging- of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care.

Ideally situated across from the stunning and lush 40-acre California Capitol State Park - and surrounded by restaurants, shopping, and nightlife - our recently redesigned downtown Sacramento, California hotel places you in a serene urban oasis within walking distance of Capitol Mall, Crocker Art Museum, Old Sacramento Waterfront and more. Enjoy the expansive resort-style pool deck, savor an exquisite dinner beside an outdoor fireplace, or take in the city skyline views from your guest room.

The Security Supervisor is responsible for overseeing the security team and ensuring the safety and security of guests, staff, and hotel property. This role involves managing daily security operations, responding to emergencies, and implementing security policies and procedures to maintain a safe and secure environment.

Key Responsibilities:

Team Supervision:

• Lead, train, and supervise the security team, including security officers and patrol staff.
• Schedule shifts, assign duties, and monitor performance to ensure high standards of security service.

Security Operations:

• Conduct regular security patrols of the hotel premises, including guest areas, back-of-house, and parking facilities.
• Monitor and review security camera footage to identify and address any security concerns.
• Respond to alarms and emergencies promptly and efficiently, including fire, medical, or security incidents.

Policy Implementation:

• Enforce hotel security policies and procedures, ensuring compliance with local laws and regulations.
• Develop and implement security protocols to address potential risks and vulnerabilities.
• Conduct regular risk assessments and recommend improvements to enhance security measures.

Guest and Staff Interaction:

• Provide a visible security presence to enhance guest and staff confidence.
• Address guest concerns and complaints related to security in a professional and courteous manner.
• Assist guests and staff in emergency situations, offering support and guidance as needed.

Incident Reporting:

• Document and report all security incidents, including thefts, disturbances, and accidents.
• Prepare detailed incident reports and conduct investigations to determine causes and recommend corrective actions.

Collaboration:

• Coordinate with local law enforcement and emergency services as necessary.
• Collaborate with other hotel departments to ensure a cohesive approach to security and safety.

Training and Development:

• Provide ongoing training and development for security staff on best practices, emergency procedures, and customer service.
• Stay updated on industry trends and advancements in security technology.

This is an hourly position with a compensation of $23.36 per hour.

We Offer Excellent Benefits:

• Free room nights, Discounted and Friends & Family Room Rates
• Medical, Prescription, Dental, and Vision Insurance
• 401K with company match
• Paid Vacation, sick days, new child leave, and personal day
• Paid Family Bonding Time and Adoption Assistance
• Tuition Reimbursement
• Free colleague meals during shift
• Employee Stock Purchase Plan
• Discounts at various retailers - Apple, AT&T, Verizon, Headspace and many more

Why make a good choice when you can make a Timeless one by applying for your next career opportunity with a Hyatt Regency hotel? Hyatt Regency hotels provide superior services and elevated experiences. Looking for a Timeless beginning in your next career? Apply today at careers.hyatt.com.

• High school diploma or equivalent; additional security training or certification preferred.

• Previous experience in security or law enforcement, with at least 2-3 years in a supervisory role.

• Strong knowledge of security operations, safety protocols, and emergency response procedures.

• Excellent leadership, communication, and interpersonal skills.

• Ability to remain calm and composed in high-pressure situations.

• Proficiency in using security technology and equipment.

• Flexibility to work various shifts, including nights, weekends, and holidays.

• Ability to stand, walk, and patrol for extended periods.

• Work is performed in both indoor and outdoor settings, with exposure to various weather conditions.

• Must be able to handle confrontational situations and working in high-stress environments.

• Must be able to lift, push, and pull up to moderate weight.

Hyatt is an equal-opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.