Senior Application Services Analyst (Lead Business Systems Analyst) - Law Department

ABOUT THIS POSITION

Come work for one of America's Best-in-State Employers as published by Forbes for the past two years! The City of Phoenix is the 5th largest city in the country, serving as Arizona's center of government, commerce, and culture. It is emerging in the new economy with strength in high technology, manufacturing, bioscience research and advanced business services. With more than 14,000 employees working across 41 departments, the City of Phoenix offers opportunity for career growth and advancement. Whether you're an experienced professional or just starting your career, working in public service offers many rewards!

The City of Phoenix is seeking a highly qualified technical candidate for the Lead Application Developer position within the Information Technology (IT) section of the Law Department. IT professionals on this team work closely with professionals in other technology environments, other business units within the department, and in other City departments; thus, offering opportunities for continued professional growth.

The Senior Application Services Analyst is responsible for providing the highest level of technical and business expertise in the analysis, installation, testing, and design of information technology and business systems. They also work in a team environment to create and support applications that are web based and/or client server in nature.

In this role, the Senior Application Services Analyst performs systems analysis and design of enterprise business systems applications. They also create secure solutions to complex business problems and serve as the subject matter expert, adhering to and utilizing industry best practices. Additionally, this role will also serve as the subject matter expert throughout all project phases to effectively contribute to the development of solutions that meet the business needs and requirements.

Key duties include:

• Troubleshooting and diagnosing system problems.
• Analyzing and interpreting research findings to prepare design specifications.
• Developing solutions to functional problems.
• Developing and deploying solutions that leverage cloud-based technologies.
• Providing support for critical business systems.
• Managing and upgrading existing portfolio of applications, including security updates.
• Producing written documents with clear organized thoughts.
• Communicating with customers, clients, and the public in a face-to-face, one-to-one setting, or group setting.

IDEAL CANDIDATE

• Thrives in a highly collaborative environment that encourages innovative solution design to meet fast growing and changing departmental needs.
• Works effectively independently or within a team.
• Demonstrates strong working knowledge of the Agile software development lifecycle, Scrum process, and role of Product Owner; and is comfortable in all aspects of Agile team-based development and follows Agile code development methodology.
• Possesses ability to:
  • Build trust and respect, establish relationships, and develop rapport with technical and non-technical team members.
  • Communicate business expectations to the technical development expert in ways to produce desired outcome.
  • Diagnose system problems to develop solutions and transform abstract ideas to easily understood procedures to all levels of staff.
  • Analyze complex procedures and provide feedback for improvements.
• Exhibits:
  • Interpersonal skills to engage team members, clients, and stakeholders with proven effective communications with stakeholders, sponsors, and project teams.
  • Excellent written and verbal communication, analytical, and problem-solving skills.

SALARY

Pay Range: $80,454.40 to $124,800.00 annually.

Hiring Range: $80,454.40 to $113,193.60 annually.

Pay Range Explanation:

• Pay range is the entire compensation range for the position classification.
• Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity

BENEFITS

A comprehensive benefits package is offered which includes:

• Traditional pension with employer and employee contributions, click here for more details: Pension Information
• 401(a) and 457 plans with employer contributions
• Choice of generous medical HMO, PPO, or HSA/HDHP plans
• Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan
• Wellness incentive of up to $720 annually
• Dental, vision, and life insurance options
• Employer paid long-term disability
• Free Bus/light rail pass
• Tuition reimbursement program up to $6,500 per year
• Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days
• Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period
• Federal Student Loan Forgiveness offered through Savi

For more details, visit: Unit 007 Benefits

MINIMUM QUALIFICATIONS

• Five years of experience in systems analysis, configuration, and testing of enterprise applications.
• Bachelor's degree in business, computer science or a related field.
• Other combinations of experience and education that meet the minimum requirements may be substituted.
• The City job description can be found here .
• All finalists for positions are subject to a criminal background check applicable to the department or position.
• Candidates who receive a conditional offer of employment must be fingerprint ed and will have their fingerprint s used to check the Criminal History Records of the State of Arizona Department of Public Safety and the Federal Bureau of Investigation. Any records returned will be reviewed to determine the candidate's suitability for the job.
• For information regarding pre-screening and driving positions, click here .

PREFERRED QUALIFICATIONS

The minimum qualifications listed above, plus:

• Experience working with:
  • Application developers in an Agile environment, building and supporting full stack applications using Microsoft .Net technologies using C# that includes designing, developing, and managing solutions.
  • Relational databases and writing Structured Query Languages (SQL): Transact (TSQL) and/or Procedural Language (PL/SQL).
  • Complex reports using SQL Server Reporting Services (SSRS) or similar reporting tools.
  • Agile software development related tools.
  • Building test scripts, Quality Assurance (QA)/Quality Control (QC) of application testing, load testing, and security and vulnerability testing.

RECRUITMENT DATES

Recruitment closes August 29 2024. All materials must be received by 11:59 p.m. on this date.

This is a position-based recruitment and will not result in any ongoing eligibility list. This recruitment and any selection processes resulting from this recruitment may be used to fill other related vacancies within the organization now or in the near future.

HOW TO APPLY

Apply online by completing the required information and attaching, as one document, your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address.

WE ARE HERE TO HELP

• Job interviews may be held by video or audio conference.
• If you are in need of computer resources, click here for free options.
• Arizona at Work has frequent classes to help with resume writing, interviewing skills, and general career guidance. Click here for more information.
• Explore other Employment Opportunities with the City of Phoenix .
• Subscribe to receive e-mail notifications about new employment opportunities.
• If you need assistance applying for this job, please contact our HR Connection Center at (602) 495-5700 .

REFERENCE

Lead Business Systems Analyst, JC:09830, ID# 55156, 08/16/24, USM, RAL, Benefits:007

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City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.