Senior Collections Specialist

Our client in consumer packaged goods industry is seeking a Senior Collections Specialist to join their team. The ideal candidate will have communication, organization and B2B collections skills which will align successfully in the organization.

Job Title: Senior Collections Specialist
Location: Winston-Salem, NC / Hybrid (3 days onsite/2 days home)
Pay Range: $23 - $27 hourly
Contract: 12 Month (extension/conversion possible)

Duties:

• Responsible for collection of customer accounts, providing prompt and accurate support to customers, sales representatives, field service representatives, and other company staff and the accurate reconciliation of accounts receivables portfolio of appr. 500-700 accounts
• Responding to external and internal customer requests via phone and email in a faced-paced, highly complex environment
• Independently collect past due invoices by contacting customers via phone, email or portal
• Independently reconcile complex accounts, support in resolving customer disputes in a timely manner by collaborating with other departments within the company regarding invoices/billings or cash applications.
• Advanced organizational, technical and communication skills necessary to efficiently prioritize and resolve existing customer issues and facilitate payment

Requirements:

• Professional/commercial collection experience (must have B2B experience)
• Must be self-motivated, work independently with minimum supervision, and be an effective team player.
• Excellent verbal and written communication skills required.
• Excel skills including Pivot tables, VLookups and other formulas.
• SAP/CRM experience

Benefits:

• Medical, Dental, Vision, 401k
• Weekly pay with direct deposit
• Consultant Care support
• Free Training to upgrade your skills
• Dedicated Career Partner to help you achieve your career goals
  

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!