Senior Internal Quality Engineer

thyssenkrupp is an international industrial and technology company employing around 100,000 people. Across 48 countries it generated sales of 38 billion in fiscal 2022/2023. Backed by extensive technological know-how, the businesses develop cost-effective and resource-friendly solutions to the challenges of the future, mainly in the fields of climate protection, the energy transition, digital transformation in the industry and mobility of the future. Under the thyssenkrupp umbrella brand the company creates long-term value with innovative products, technologies and services and contributes to a better life for future generations.

Summary:

The Senior Internal Quality Engineer will provide day-to-day manufacturing assistance to maintain process control systems, new product launches, improve product quality and support continuous improvement. Is responsible for development and management of programs/projects to modify existing equipment and/or processes to improve manufacturing yield, cost, efficiency and productivity, and maintain quality systems.

Essential Duties and Responsibilities:

• Develops quality processes, control & data collection systems and measurement protocols for new product introductions and improvements to existing production.
• Provides quality leadership to new product development teams in the areas of design review feedback, machine/process capability analysis, risk management, lessons learned and best practices.
• Drives product & process risk management activities and oversees implementation of necessary improvements
• Provides effective management of defect control within the plant (containment of material & processes, identification of root cause, implementation of corrective action)
• Manages quality notifications for non-conforming product and deviations. Monitors quality notification progress and works with cross-functional team to complete quality notifications per requirements.
• Provides management with status updates on critical topics, strategic developments and project status
• Adheres to Quality Policy to ensure our products and services meet customer's expectations.
• Leads product launch initiatives Adheres to the processes and requirements of PEP and APQP.
• Identifies equipment/product/process needs and develops programs for improvement affecting safety, quality, yield and productivity.
• Leads improvement and preparation efforts with regards to IATF and ISO9001 quality system audits.
• Drives activities in risk analysis and development of risk mitigation strategies.
• Drives teamwide efforts to understand, quantify and improve precision and accuracy of production equipment and testing, measurement, and analytical equipment and facilities.
• Performs quality engineering reviews of design documentation (design review) for compliance to customer specific and industry standard requirements.
• Applies statistical process control (SPC) methods for analyzing data to evaluate the current process and process changes.
• Leads department initiatives to quantify, document and drive improvements of process capability throughout the plant as aligned with BILSTEIN standards and customer requirements.
• Conducts quality audits as prescribed by the local quality registration (ISO or Customer Requirements).
• Participates in the analysis and disposition of non-conforming product as required.
• Interfaces with customers to resolve quality issues and facilitate quality planning (APQP) and development of work instructions for customer-specific requirements.
• Strategizes within the various Production Units to provide quality support for day-to-day plant operations (root cause analysis, material disposition, corrective action, problem solving)
• Provides leadership and support to employees on quality concerns, customer complaints and application of quality methodologies.
• Ensures compliance and safety of all activities within the organization standards and policies.

Education, Experience and Qualifications Required:

• A bachelor's degree in engineering, quality or related field and ASQ Certification in Quality Engineering (CQE).
• Substantial work experience as a Quality Engineer in automotive manufacturing. Demonstrated experience and proficiency in the use of total quality management, statistical methods, quality tools, root cause analysis / resolution, risk analysis, SPC, MSA, and design of experiments.
• Recognized within the organization as a technical expert in all quality related processes and methodologies.
• Extensive knowledge of and experience properly applying risk analysis and problem failure modes and effects analysis (FMEA) for automotive products.
• Proven experience identifying process shortcomings through data analysis and providing recommendations for improvement.
• Experience in designing and implementing corrective action in response to process escapes.
• Proven experience in problem solving, design process auditing, and 5-why analysis.
• Possesses substantial knowledge of ISO 9001 and IATF 16949 (ISO/TS 16949) quality management system and quality control techniques.
• Proven expertise with APQP/PPAP disciplines.
• Superior knowledge of statistical software such as Minitab, Infinity or equivalent systems, along with MS Office suite.
• Advanced knowledge of Microsoft Office Products (Outlook, Word, Excel, PowerPoint).
• Excellent written, verbal and interpersonal communication skills. Writes quality assurance reports that describe manufacturing problems, corrective actions taken and preventative measures needed.
• Proven record of customer interface and ability to manage multiple projects and programs in a fast-paced environment.
• Proven time management, organizational, problem solving and prioritization skills to successfully complete responsibilities in a timely manner.
• Exhibits integrity through fair and ethical behaviors in all activities; maintains accountability for performance.
• Strong attention to detail with well-developed organization skills.
• Proven experience developing work processes to improve outcomes for the team/customers.
• Experience with the use of statistical analysis software and computer-assisted design, manufacturing and machining.
• Collaboration of the development, implementation and maintenance of control plans, product specific specifications, work instructions and supportive certifications and test documents (i.e. operator instructions and operator forms).

Beyond the competitive benefits and compensation packages, Bilstein of America proudly offers a rich history, steeped in innovation and a lasting commitment to our customers, employees and communities. We invite you to learn more about our culture and company at www.bilsteinrocks.com .

Benefits offered on the first of the month after your employment date:

• Medical, Dental and Optical
• 401(k) with 5% company match (after 90 days of employment)
• Company paid short-term disability (after 6 months employment)
• Paid personal time off
• Annual Company bonus