Senior Manager, Strategy and Insights

About Us

One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years.

In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive.

Overview

(OM4B) partners with employers to offer their employees convenient access to One Medical providers through unlimited on-demand virtual care, remote primary care, and in-person visits in 29 markets. Our advanced primary care model promotes wellness and prevention with integrated chronic, behavioral, pediatric, and acute care support. Prestigious employers such as NASDAQ, PwC, Airbnb, and Pinterest consider us core to their benefits strategy. We are hiring a Senior Manager, Strategy and Insights to support growth and efficiency of our enterprise customer success team as well as supporting broader One Medical strategic priorities. Reporting to the Head of Commercial Strategy and Insights, this person will be responsible for leading strategy for the customer growth vertical in collaboration with the VP of Customer Success. They will lead a team of two data analysts to build analytics solutions to generate insights that will inform our strategy. They will also lead the design and implementation of new strategic capabilities related to growth and efficiency. The Senior Manager will also lead the evolution of how we tell our story to key clients and partners, enabling us to build deeper relationships and strengthen our value proposition moving forward.

In this role, you will need to be a big picture thinker, self-starter, and analytical thought partner to OM4B leadership. This role has significant executive and C-Suite exposure and opportunity for growth. The ideal candidate would also have experience building and delivering executive communications to convey complex qualitative and quantitative concepts.

What you'll likely work on:

• Lead strategic cross functional growth initiatives for One Medical for Business
• Inform strategic decisions and investments by building and using analytics solutions leveraging data from our current customer base and other sources across One Medical
• Support the design and execution of Amazon's healthcare strategy integrating One-Medical into Amazon Health Services
• Develop C-level strategic plans
• Manage a team of strategy and analytics resources
• Build management tools to help account teams and senior leadership diagnose, investigate, solve current-state issues, and predict future needs
• Collaborate with our product and data engineering teams to curate the enterprise data pipeline, ensure its stability, and design out new features
• Participate in client discussions to deliver insights and lead collaboration on future joint analytical efforts
• Design analytics solutions that tell the One Medical story to our clients, with a focus on providing meaningful and actionable insights

What You'll Need

• 6+ years commercial growth experience in strategy or consulting roles; 4 years will be considered if a minimum of 2 years experience comes from a top tier strategy consulting firm
• Analytics expertise in SQL, Excel, Data Visualization tools (ex. Tableau)

Experience directly or indirectly managing a small team is required

• Flexible thinking and an ability to adapt in an evolving and growing organization

Not required, but a plus if you have:

• Direct / indirect experience with Amazon mechanisms

Healthcare experience

• MBA or Advanced degree
• Experience from a top tier strategy consulting firm
• Experience designing growth strategy for customer success

This is a full-time on-site role requiring the candidate to live within commutable distance to our NYC, Seattle or San Francisco based corporate office to work in office 5 days per week (Mon-Fri).

Amazon One Medical is committed to fair and equitable compensation practices.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $110,500/year in our lowest geographic market up to $188,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits.

One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.

One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster ( English / Spanish ) and Right to Work Poster ( English / Spanish ) for additional information.