Senior Product Strategy & Operations Lead - TikTok Shop Data Products
Seattle, Washington
Employer: TikTok
Industry: Operations
Salary: Competitive
Job type: Full-Time
Responsibilities
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
About the team
Our Product Solutions and Operations team(PSO) are passionate about building together an eCommerce Ecosystem that is innovative, secure and intuitive for our users. We drive our Data SaaS products for sellers, creators, partners and internal ops, enabling users to leverage our data products to identify performance issues, generate insights and take optimization.
Responsibilities
- Conduct extensive quantitative and qualitative market studies to gather deep insights into purchasing and content-consumption behavior of end-users, business practices and preferences of merchants, creators, MCN agencies, service providers and other roles in social content-based Commerce.
- Be responsible for managing input and feedback from various types of users (end-users, merchants, creators, employees).
- Partner with the product management team to devise product strategy to ensure long term vision and success for the product
- Based on market studies and user feedback, work together with Product Mangers to define product requirements, including business and product objective, business & market requirements, operational support requirements, etc.
- Combine ROI analysis, dependency analysis and other techniques to prioritize the product requirements.
- Participate in the product development lifecycle, review various artifacts to ensure quality.
• Plan, orchestrate and execute go-to-market activities including: product documentation and various other contents, target audience activation plan by segment, and operational support tools.
- Co-lead user acceptance testing to ensure product quality and optimal user experience prior to product launch, and analyze the outputs.
- Monitor key performance indicators and other product metrics, conducts gap analysis, devises and implements improvement plans.
- Lead a team of Product Strategy and Operations individuals and be responsible for their growth and success.
Qualifications
- Bachelor's degree required. Master degree in related fields (Computer science, MBA) preferred.
- 5 years' working experience in the internet industry. E-commerce marketplace experience is preferred.
- Great communicator & team-worker. Comfortable navigating global organization structures & aligning objectives with cross-functional teams. Thriving in a work environment with diverse cultures.
- Analytical, data sensitive & goal-driven. Comfortable with setting ambitious targets, analyzing the status quo, planning a course of action, executing rapid trial & error iterations and constantly improving.
- Love content & enjoy shopping.
- Prior experience with leading or managing teams.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at ecommerce.accommodations@tiktok.com.
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
About the team
Our Product Solutions and Operations team(PSO) are passionate about building together an eCommerce Ecosystem that is innovative, secure and intuitive for our users. We drive our Data SaaS products for sellers, creators, partners and internal ops, enabling users to leverage our data products to identify performance issues, generate insights and take optimization.
Responsibilities
- Conduct extensive quantitative and qualitative market studies to gather deep insights into purchasing and content-consumption behavior of end-users, business practices and preferences of merchants, creators, MCN agencies, service providers and other roles in social content-based Commerce.
- Be responsible for managing input and feedback from various types of users (end-users, merchants, creators, employees).
- Partner with the product management team to devise product strategy to ensure long term vision and success for the product
- Based on market studies and user feedback, work together with Product Mangers to define product requirements, including business and product objective, business & market requirements, operational support requirements, etc.
- Combine ROI analysis, dependency analysis and other techniques to prioritize the product requirements.
- Participate in the product development lifecycle, review various artifacts to ensure quality.
• Plan, orchestrate and execute go-to-market activities including: product documentation and various other contents, target audience activation plan by segment, and operational support tools.
- Co-lead user acceptance testing to ensure product quality and optimal user experience prior to product launch, and analyze the outputs.
- Monitor key performance indicators and other product metrics, conducts gap analysis, devises and implements improvement plans.
- Lead a team of Product Strategy and Operations individuals and be responsible for their growth and success.
Qualifications
- Bachelor's degree required. Master degree in related fields (Computer science, MBA) preferred.
- 5 years' working experience in the internet industry. E-commerce marketplace experience is preferred.
- Great communicator & team-worker. Comfortable navigating global organization structures & aligning objectives with cross-functional teams. Thriving in a work environment with diverse cultures.
- Analytical, data sensitive & goal-driven. Comfortable with setting ambitious targets, analyzing the status quo, planning a course of action, executing rapid trial & error iterations and constantly improving.
- Love content & enjoy shopping.
- Prior experience with leading or managing teams.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at ecommerce.accommodations@tiktok.com.
Created: 2024-09-05
Reference: A152290
Country: United States
State: Washington
City: Seattle
ZIP: 98109
Similar jobs:
-
Sr. Technical Program Manager, Lead Management Operations
Amazon in Seattle, Washington💸 $133900 per year -
Product Manager, Tech, Lead Management Operations
Amazon in Seattle, Washington💸 $116300 per year -
Product Operations Lead | Columbia Center Pop Up
Lululemon in Kennewick, Washington💸 $20.50 - $23.58 per hour -
Product Operations Lead | Bellevue Square (through January 2025)
Lululemon in Bellevue, Washington💸 $22.00 - $25.30 per hour -
Business Planning \u0026 Operations Lead, SMGS Ops - APO Tech
Amazon in Seattle, Washington💸 $120500 per year -
Technical Program Manager, Lead Management Operations
Amazon in Seattle, Washington💸 $114500 per year -
Logistics Operations Lead, Project Kuiper
Amazon in Redmond, Washington💸 $61100 per year -
Technical Program Manager, Lead Management Operations
Amazon in Seattle, Washington💸 $114500 per year -
TikTok Shop - Product Operations Lead, Merchandise Listing and Catalog
TikTok in Seattle, Washington -
Product Operations Lead | Westfield Southcenter (Contract to Jan 2025)
Lululemon in Tukwila, Washington💸 $27.05 - $30.68 per hour -
TikTok Shop - Policy Operations & Communications Lead - Seattle
TikTok in Seattle, Washington -
Field Sales Network Operations Lead
Johnson & Johnson in Seattle, Washington💸 $76000 - $121900. per year -
Sr. Technical Program Manager, Lead Management Operations
Amazon in Seattle, Washington💸 $133900 per year -
Privacy Lead, Amazon Games, Live Operations
Amazon in Seattle, Washington💸 $107400 per year -
Strategy Lead, AWS Global Sales Operations
Amazon in Seattle, Washington💸 $120500 per year -
Logistics Operations Lead, Project Kuiper
Amazon in Redmond, Washington💸 $61100 per year -
Field Technical Operations Lead
Amazon in Seattle, Washington💸 $79300 per year -
Go-to-Market Technical Program Manager, Lead Management Operations
Amazon in Seattle, Washington💸 $114500 per year -
Business Operations Standards Lead
Microsoft in Redmond, Washington💸 $137600 per year -
Senior Sales Operations Lead, Generative AI, Generative AI
Amazon in Seattle, Washington💸 $143400 per year