Senior Project Manager- Customer Facing, Spectrum Enterprise

Charlotte, North Carolina


Employer: SPECTRUM
Industry: Project Management
Salary: Competitive
Job type: Full-Time

Do you want to direct teams through projects that enhance the client experience and business operations? You can do that. Ready to lead all aspects of projects from conceptualization through implementation? As a Senior Project Manager at Spectrum Enterprise, you can do that.

Spectrum Enterprise provides modern enterprise technology solutions that meet the unique needs of some of the country's biggest brands. If you're looking to build your most successful career, support client growth and work alongside intelligent, driven professionals, you can do that. We're ready to go all in on your future and create an engaging environment.

BE PART OF THE CONNECTION

This is a customer facing and revenue generating role responsible for leading all aspects of the development and implementation of assigned projects and serves as the main point of contact for those projects. Takes projects end to end from original concept through final implementation. Monitors and drives project performance by implementing project management best practices.

WHAT OUR SENIOR PROJECT MANAGERS ENJOY MOST
  • Actively and consistently lead all efforts to simplify and enhance the customer experience.
  • Plans, manages, and monitors projects from concept through implementation for projects. Acts as primary project contact to establish key stakeholder requirements and project objectives.
  • Establishes project management processes and methodologies to ensure assigned projects are delivered on time, within budget and meet high quality standards and Leadership expectations using the appropriate tools.
  • Meets with internal customers of an assigned project to provide status updates and reports and gather project-related feedback.
  • Responsible for handling multiple projects simultaneously.
  • Prepares preliminary and end result costing analysis for project teams, Project Leadership or department leadership.
  • Develops options and recommendations to drive critical decisions.
  • Tracks costs and performance, service levels and other metrics required to ensure project goals and objectives are met.
  • Serves as a resource to project managers and project leaders to educate and assist them with implementing project management processes and making improvement/changes.
  • Performs other duties as requested.


WHAT YOU'LL BRING TO SPECTRUM ENTERPRISE

Required Qualifications

  • Experience: Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communication in a clear, straightforward, and professional manner.
  • Education: Bachelor's degree in related field or equivalent work experience.
  • Technical Skills: Knowledge and ability to use computer and software applications. Analyze and interpret data.
  • Skills: Ability to develop strong working relationships with peers and project members.
  • Abilities: Effective critical thinking. Ability to prioritize and organize effectively and manage multiple projects and assignments. Ability to work independently with minimal instructions. Proven ability to perform effectively in a fast-paced environment.


Preferred Skills/Abilities and Knowledge
  • Project Management certification or successful completion of a recognized project management curriculum.
  • Understanding of Network Transport.
  • Telecommunications industry experience.


SPECTRUM ENTERPRISE CONNECTS YOU TO MORE

Embracing Diversity: A culture of excellence that celebrates diversity, innovative thinking and dedication to exceeding client expectations.

Learning Culture: Company support in obtaining technical certifications.

Dynamic Growth: Paid training and clearly defined paths to advance within the company.

Total Rewards: Comprehensive benefits that encourage a work-life balance .

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KGN348 2024-33011 2024

Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you're joining a strong community of more than 100,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.

Created: 2024-05-07
Reference: 2024-33011-1
Country: United States
State: North Carolina
City: Charlotte
ZIP: 28269


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