Senior Shift Lead - Breckenridge, Colorado

The Spirit of the Position:

LAZ Senior Shift Lead will oversee and assist other shift leads and be the head trainer. You will assist the manager with scheduling, revenue input, and other administrative tasks. Attend hotel meetings from time to time. You will check in with the front desk team daily to ensure everyone is on the same page. Conduct garage and critical audits on every shift.

Shifts Available:
FT 5 days a week, and shifts will vary from week to week, based on hotel business

What does a day in the life of a LAZ Senior Shift Lead look like?

People - Welcome guests upon arrival and departure. - Greet all customers by name, take care of their needs, and develop a rapport with each person driving up to your stand. - Provide each customer with a valet ticket and explain the retrieval process. - Promote extraordinary customer relations. Smile, go above and beyond, and make them love LAZ Parking when they meet you. - Provide support and mentorship to the valet team. - Assist with weekly scheduling and training of the Valet team.

Parking

- Engine off, keys out - turn off each car and remove keys. - Park and retrieve cars like a champ. This means carefully, efficiently, and promptly. - Open and close doors for every customer upon arrival and departure. - Assist guests with luggage from the vehicle to the vehicle as necessary. - Help direct traffic to keep the flow of cars clean and organized, all with a smile on your face! - Assist with escalations and customer service disputes on behalf of the valet team. - Supervise day-to-day operations and team at assigned location

What would we like you to bring to the team?

- Strong customer service experience. - Valid driver's license required with 2+ years of driving experience. - Knowledge of Excel, Word, PowerPoint, and General Microsoft Office Applications. - Ability to communicate professionally and effectively. - Ability to speak, read, and comprehend the English language. - Ability to drive a standard transmission is preferred.

If you are:

- Dynamic. You're charismatic, energetic, and happy to help however you can. - Dependable. Responsible is your middle name. You never disappoint because it's not in your nature. - Good under pressure. You don't fold and get overwhelmed easily. - Proficient in basic math. - Communicate professionally and effectively. - A team player. You're open to different opinions and can help motivate your team. - Capable of working in an unsupervised setting. - A team player. You're open to different opinions and can help motivate your team.

Physical Demands:

- Willingness to work in the elements - heat, wind, snow, rain, etc. - Ability to lift, push, and pull at least 50 lbs. - Ability to stand, walk, and run for extended periods. - Ability to bend, stoop, squat, and lift frequently throughout a shift.

The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

Benefits:

• Team Atmosphere
• Growth Opportunities
• Pay Activ - On-demand access to earned wages; get up to 50% of your earned wages immediately!
• Paid training: No experience? We have you covered!
• Free company uniform

The following programs are available to help support you,freeof charge.

• Health Coaching & ResourcesOne-on-one health coaching is available to all employees whether you enroll in LAZ Benefits.
• Employee Assistance Program (EAP)you and eligible household members have 24/7 access to confidential counseling.
• Smoking Cessation Program

Additional Full-Time Benefits:

• 401k
• Medical, Dental, Vision
• Paid time off
• Short Term & Long-Term Disability
• *After six months of employment, working at least 25 hours, on average, per week - part-time employees are eligible for full-time benefits.

FLSA Status: Non-Exempt

LAZ Parking is an equal-opportunity employer. In all our employment practices, including hiring, we are firmly committed to providing equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state, or local law. No question in our application process is used to limit or exclude any applicant's consideration for employment on such grounds.

LAZ Parking participates in E-Verify.