Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul, and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imagination thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading internet companies. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. Our quality assurance engineering team is responsible for keeping an e-commerce ecosystem stable, secure, and intuitive for our users. We are looking for passionate and talented people to join us as we drive the future of e-commerce here at TikTok.

What You'll Do:
- Responsible for collecting and analyzing user requirements and user experience feedback. Evaluate various product metrics from the user's perspective and propose improvement suggestions. Optimize the usability and user experience of existing products to enhance user satisfaction.
- Initiate and participate in user research. Collect and analyze user requirements, identify typical user scenarios, and optimize solutions based on the results.
- Write product experience and walkthrough test plans, including test scenarios and test cases, covering but not limited to localization testing.

Qualifications

Minimum Qualifications:
- Bachelor's degree or higher in Computer Science or related fields from accredited and reputable institutions.
- 5+ years of SDET experience in developing automation solutions.
- At least 1 year of experience in mobile applications, including but not limited to development, testing, product management, or project management.
- Deep understanding of user experience design theories, methods, and processes.

Preferred Qualifications:
- Candidates with experience in E-Commerce or cross-border E-Commerce are preferred.
- Strong knowledge of testing strategy, planning, process, test data management and defect management.
- Self-driven and can quickly adapt to a fast-paced and evolving environment.
- Excellent communication and documentation skills, with keen observation abilities.
- Strong teamwork and stress management skills, with the ability to drive initiatives.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2