Are you a skilled troubleshooter with a knack for system administration and an eye for detail? Our Senior System Administrator position might be just what you're looking for. Join our team and play a vital role in ensuring the efficiency of our campus operations.
Reporting directly to the Director of Core Operations, the Senior System Administrator is responsible for managing and maintaining the organization's IT infrastructure, including servers, networks, and applications. Under minimal day-to-day supervision, with a moderate degree of independent judgment, this role will oversee the installation, configuration, and maintenance of hardware and software systems, as well as troubleshoot and resolve any technical issues. This role will also supervise the System Administrator position.
Duties and Responsibilities:

• Oversee the daily operations of the Core Operations department systems and provide guidance to supervised staff members
• Manage and maintain the institution's Prattcard and SIS server infrastructure, storage systems, and other related equipment
• Develop and implement backup and disaster recovery plans to ensure business continuity in the event of system failure or data loss
• Maintain accurate documentation of all systems, policies, procedures, and user guides
• Plan and execute system upgrades, migrations, and expansions to accommodate the institution's evolving needs
• Provide technical support to end-users and resolve all issues in a timely and efficient manner
• Collaborate with other departments to assess their needs and propose solutions to improve efficiency and productivity
• Conduct regular audits and implement measures to safeguard the institution's data and systems
• Stay current on industry trends and advancements in IT technology to recommend upgrades and improvements to the infrastructure

Qualifications

Education:

• Bachelor's degree in Computer Science, Information Technology, or equivalent field experience.

Experience:

• Minimum of 5 years experience in system administration, preferably in an educational or similar institution

Skills:

• Proficiency in networking, server management, virtualization, and cloud computing technologies
• Strong leadership skills and experience managing a team of IT professionals
• Excellent communication and interpersonal abilities to provide stellar customer service and support
• Detail-oriented with a proactive approach to problem-solving and troubleshooting

Other:

• Must have a demonstrated ability to work independently and juggle several complex tasks simultaneously, as well as have excellent verbal, written, organizational and interpersonal skills

Salary is competitive and commensurate with experience and qualifications. Salary range is $75,000-80,000. The position will be onsite 5 days/wk.
Generous Benefits:

• 403B Retirement Program
• Supplemental Retirement Account
• Tuition Benefits for Employees and Dependents
• Tuition Exchange Program
• Summer hours
• Flexible Spending Accounts - commuter, medical, dependent care
• Child Care Benefit
• Basic life and AD&D insurance provided by Pratt
• Medical, Dental, and Vision Care Coverage

About Pratt Institute:
Pratt Institute provides the creative leaders of tomorrow the professional knowledge and experience to make a better world. A world-class and internationally ranked college with programs in art, design, architecture, liberal arts and sciences, and information studies, Pratt offers nearly 50 undergraduate and graduate degree programs.
The Institute's impact expands beyond its 25-acre residential campus in Brooklyn to cutting-edge facilities throughout the borough, a landmark building and public gallery in Manhattan, as well as an extension campus, Pratt Munson College of Art and Design in Utica, New York. On Governors Island, Pratt is a core partner on the Stony Brook University team selected to develop the New York Climate Exchange, a research and educational hub poised to establish New York City as the global leader for the most pressing issue of our time: climate change. Another extension of Pratt's campus is the Research Yard, a 20,000-square-foot facility that brings together the research activities of Pratt Institute under one roof in the Brooklyn Navy Yard (BNY).


Application Instructions

• Please submit your cover letter and resume.
• If you are selected for an interview, please be prepared to provide at least 5 References via our online reference tool system. At least 2 of your References must be, or have been, your direct managers.

Equal Employment Opportunity Statement

We are an equal opportunity employer and do not discriminate in hiring or employment on the basis of race, color, creed, religion or belief, national or ethnic origin, citizenship status, marital or domestic partnership status, sexual orientation, sex, gender identity or expression, age, disability, military or veteran status, or any other characteristic protected by federal, state, or local law. Pratt Institute recognizes and values the benefits of a diverse workforce.