Senior Systems Administrator
Austin, Texas
Employer: Esolvit, Inc.
Industry: Computer/Software
Salary: Competitive
Job type: Full-Time
Title: Senior Systems Administrator
Location: Austin, TX
Duration: Long Term
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https://candidate.arytic.com/Ijobdetail/1002853
Job Description:
The Enterprise Technology Solutions team at the Texas General Land Office is looking for two (2) candidates to join the Infrastructure and Operations team on a contract-to-hire opportunity. The responsibilities of the position are as follows :
Performs advanced (senior-level) systems administration work. Work involves coordinating the upkeep, configuration, and reliable operation of systems. Installs and upgrades computer components and system software. Works under minimal supervision, with considerable latitude for the use of initiative and independent judgment.
Performs systems administration and provides support for servers, systems, and services as part of an enterprise IT operations team; coordinates and maintains the functionality of the systems environment, the implementation of technology solutions, the development of server upgrade plans and procedures, and the installation of operating systems and other software.
Oversees, performs, and provides guidance in troubleshooting and solving complex problems related to system software and hardware incident and problem calls, and in the processing of service requests and tasks.
Independently initiate, develop, and lead the implementation of best practices, standard operating procedures, and processes for IT service management. Define, implement, measure, and review metrics for IT services that result in continuous efficiency, quality, and systems management improvements.
Coordinates projects that cross functional agency systems, business units and other state entities. Handle numerous projects/priorities using proven project management methodologies and sound operations practices to ensure quality delivery of solutions.
Enter, manage, and provide oversight on IT support tickets within the IT service management system. Record problem symptoms, provide and document updates and resolution for incidents, service requests and support root cause analysis.
Coordinates and/or develops operating procedures for technical support, troubleshooting, maintenance, and innovative systems administration techniques.
Defines and manages the roles and access privileges of individual users and devices to a variety of applications to prevent unauthorized access.
Oversees and/or evaluates proposals and work products of third-party vendors to determine the quality, accuracy, and completeness.
Required Skills:
- 8+ years of experience in Professional experience working in information technology operations, support, or a related field.
Created: 2024-05-30
Reference: 575
Country: United States
State: Texas
City: Austin
ZIP: 78749
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