This position is located in the city of Antioch .

Under the general supervision of the Team Manager, Staff Services Manager I, in the Antioch Branch of the Vocational Rehabilitation Employment Division/Specialized Services Division, and working cooperatively with program units and supervisors throughout the District, the Staff Services Analyst, Service Coordinator (SC) in a working capacity provides a variety of analytical support related to planning, arranging, coordinating and monitoring the vocational rehabilitation services available to consumers to enable them to become employed, live independently, and have equality in the communities in which they live and work.

The Service Coordinator will assess, analyze and prepare recommendations to present to SVRC, QRP for Individualized Plan for Employment (IPE) development to guide consumers to all available resources specific to each individual consumer; implement desired course of action as approved by the SVRC, QRP in the IPE within framework established by the supervisor and the program. The incumbent will collect, review, analyze, and research information related to case activity in order to facilitate assessments for eligibility, priority for services determination, request for re-evaluation, IPE, and case closure by the SVRC, QRP. As well as conduct interviews and consult with departmental staff, employers, and others to give and secure information to ensure federal and state compliance in provision of VR services.

You will find additional information about the job in the Duty Statement .

Minimum Requirements You will find the Minimum Requirements in the Class Specification.

• STAFF SERVICES ANALYST

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details Job Code #:
JC-438143

Position #(s):
813-210-5157-967

Working Title:
Service Coordinator

Classification:
STAFF SERVICES ANALYST $3,640.00 - $4,561.00 A
$3,941.00 - $4,933.00 B
$4,726.00 - $5,916.00 C

# of Positions:
1

Work Location:
Contra Costa County

Telework:
Hybrid

Job Type:
Permanent, Full Time

Department Information
If you are interested in becoming a part of a diverse and inclusive workforce where talent, experience, and expertise are valued, the Department of Rehabilitation (DOR) invites you to apply for this employment opportunity.

Join us in our Antioch location within walking distance of a variety of restaurants and shops. Enjoy a great work environment with wonderful office amenities. If you strive to make a difference, we invite you to seek a career with DOR!

DOR administers the largest vocational rehabilitation program in the country. We have a three-pronged mission to provide services and advocacy that assist people with disabilities to live independently, become employed and have equality in the communities in which they live and work. DOR provides consultation, counseling, and vocational rehabilitation, and works with community partners to assist the consumers we serve.

DOR is committed to recruiting and retaining a talented and skilled workforce that reflects the diversity of communities that exist in California and values fairness and inclusion. Diversity encompasses characteristics including, but not limited to, race, color, ethnicity, national origin, language, religion, age, disability, sexual orientation, gender, gender identity and expression, socioeconomic status, veteran status, criminal history, and family structures.

Our work at DOR is guided by the following core values:

• We believe in the talent and potential of individuals with disabilities.
• We invest in the future through creativity, ingenuity, and innovation.
• We ensure our decisions and actions are informed by interested individuals and groups.
• We pursue excellence through continuous improvement.
• We preserve the public's trust through compassionate and responsible provision of services.

VISION STATEMENT:

Employment, independence, and equality for all Californians with disabilities.

MISSION STATEMENT:

DOR works in partnership with consumers and other stakeholders to provide services and advocacy resulting in employment, independent living, and equality for individuals with disabilities.

People with disabilities are encouraged to apply.

Please visit our website to learn more about DOR and our mission.

Department Website: http://www.dor.ca.gov

Special Requirements

If mailing in an application, include JC#438143 on your State Application (STD678) in the "Examination(s) or Job Title(s) for which you are applying" section found under the "Questions" tab of your CalCareer application template . Applicants who do not submit the required information may not be considered for this job.

Employment Application (STD.678):

It is a requirement to submit work experience, dates, and hours worked, contact names and phone numbers of supervisors on the state application in order of current and old work experience. Resumes or other documents cannot substitute a state application. Applicants who fail to submit a completed STD.678 may not be considered.

ALL SSAs-5157:

Upon hire, applicant may be required to provide copies of transcripts or diploma.

Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 7/4/2024
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Rehabilitation
Attn: Personnel/JC#438143
721 Capitol Mall

Sacramento , CA 95814

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Rehabilitation

721 Capitol Mall

Sacramento , CA 95814

08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Professional experience with providing direct social services to individuals with disabilities.
• Knowledge, ability and desire to work in partnership with persons with disabilities.
• Ability to work with transition age youth.
• Coordination experience and familiarity with community services available for persons with disabilities.
• Ability to relate to a diverse set of situations and individuals.
• Ability to interact in a team environment with consumers and coworkers in a professional manner, and with integrity and respect.
• Demonstrated ability to effectively organize work and multiple projects with competing deadlines to complete assignments in a timely manner.
• Demonstrated knowledge of and personal commitment to the Department's mission, goals, programs, and policies.
• Ability to communicate effectively, orally and in writing.
• Ability to develop reports using AWARE, EXCEL, and other software programs to assist staff to manage performance.

Benefits There are many benefits to joining our team! We offer competitive pay, advancement opportunities, upward mobility, work-life-balance, and for many positions, flexible hours and remote work options. The State of California offers a competitive and comprehensive benefits package, subject to eligibility, such as:

• Pension through CALPERS
• Medical Benefits, including health , dental , and vision insurance
• Medical benefits into retirement
• Deferred Compensation options: 401k and 457b
• Leave benefit options (Vacation/Sick or Annual Leave)
• Paid Holidays
• Group Legal Services
• Life Insurance
• ScholarShare (College Saving Account)

For the latest information on the attractive benefits offered by the state of California, explore the Health Benefits Summary provided by CalHR .

General State Employment Benefits and Protections

Click here to view more information about the outstanding benefits offered to State employees.

Contact Information
The Hiring Unit Contact is available to answer questions regarding the position or application process.
Department Website: http://www.dor.ca.gov
Hiring Unit Contact:
Cassie Alexis Munoz
(925) 602-3991
CassieAlexis.Munoz@dor.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
Office of Civil Rights
(916) 558-5850
Civil.Rights@dor.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Examination Information

• To obtain list eligibility for the STAFF SERVICES ANALYST position(s), you must first take the online exam : STAFF SERVICES ANALYST

Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.