Service Reliability Engineer

Redwood City, California


Employer: Stanford University
Industry: Information Technology Services
Salary: Competitive
Job type: Full-Time

Job Purpose

Stanford's central IT organization is looking for an experienced Service Reliability Engineer to join the Enterprise Technology team to support the implementation, maintenance, and upkeep of on-premise and cloud systems.

This is a hybrid eligible position.

CORE DUTIES:
  • Deploying and managing highly available hybrid systems on On premise and cloud platforms like AWS and OCI, focusing on Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) offerings.
  • Manage installations, configurations, and upgrades; troubleshoot outages and incidents.
  • Implement Infrastructure as Code practices using tools like Terraform to automate cloud infrastructure provisioning and management. Improve operational efficiency by automating routine application tasks using python and shell scripting
  • Design, implement, and maintain CI/CD pipelines to streamline application deployment processes, ensuring high-quality software delivery.
  • Deploy and manage containerized applications using Docker and orchestrate them with docker compose or Kubernetes for scalability and resilience.
  • Lead efforts to modernize existing infrastructure and applications by integrating new technologies and cloud-native solutions.
  • Actively participate in scaling, performance tuning and capacity planning of Enterprise Stack, including Single Sign On and SSL keystore management.
  • Conduct application server hardening to enhance security against potential threats.
  • Provide technical support for complex issues by collaborating with all stakeholders to assess current systems, recommend improvements for enhanced performance and scalability. Ensure effective communication regarding system status and operations.
  • Create and maintain comprehensive documentation for system configurations, procedures, and best practices to ensure knowledge transfer and compliance.
  • Ensure robust monitoring processes are in place and compliance with production security standards.

EDUCATION & EXPERIENCE:

Bachelor's degree and eight years of relevant experience or a combination of education and relevant experience.

KNOWLEDGE, SKILLS, AND ABILITIES:
  • Experience with diverse middleware technologies on bare metal and docker containers.
  • Experience with Infrastructure as a code like terraform and container orchestration utilities.
  • Demonstrate Cloud Infrastructure experience with experience in building full-stack infrastructure for enterprise ready applications.
  • Demonstrated experience in the support requirements of large data management systems including performance analysis and tuning of high volume, transaction systems.
  • Experience with version control systems (Git, SVN) and CI/CD tools.
  • Proficiency in programming and scripting languages, especially Python and Shell.
  • Strong working knowledge of Linux-based systems.

Other Duties:

Additional responsibilities may be assigned as needed.

The expected pay range for this position is $150,922-$155,00 per annum.

Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs.

At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website (https://cardinalatwork.stanford.edu/benefits-rewards) provides detailed information on Stanford's extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process.

The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

Consistent with its obligations under the law, the University will provide reasonable accommodations to applicants and employees with disabilities. Applicants requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources by submitting a contact form.

Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Additional Information
  • Schedule: Full-time
  • Job Code: 4762
  • Employee Status: Regular
  • Grade: K
  • Requisition ID: 104869
  • Work Arrangement : Hybrid Eligible

Created: 2024-10-22
Reference: 104869
Country: United States
State: California
City: Redwood City


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