ServiceNow Developer (Gen AI)

ServiceNow Developer

Company: Banking

Location: Charlotte, Dallas, Chandler, Des Moines

Job Type: Contract (12 months)

Experience: 5+ years

Salary: $68-70/hour

On-Site Schedule: Hybrid (3 days)

Citizenship Options: USC or GC
About the Role

Are you a skilled ServiceNow Developer looking to make a significant impact on AI-driven solutions? [Company Name] is seeking a talented individual to join our Enterprise Functions Technology team and help implement GenAI into our core services. You will play a crucial role in designing, developing, and implementing ServiceNow applications that leverage the power of AI to enhance efficiency and user experience.
Responsibilities

• Design, develop, and implement ServiceNow applications with a focus on integrating GenAI features.
• Collaborate with stakeholders to gather requirements and translate them into technical solutions.
• Customize and extend ServiceNow modules (ITSM, ITOM, HR, CSM, etc.) to meet business needs using GenAI.
• Configure AI-powered virtual agents, chatbots, and conversational interfaces.
• Develop integrations between ServiceNow and external systems using APIs and middleware.
• Perform system testing, debugging, and validation to ensure GenAI implementations are stable and reliable.
• Provide technical guidance and support to junior developers and project teams.

Required Skills

• 5+ years of experience as a ServiceNow Developer
• 5+ years of experience with HRSD or ITSM
• Certified System Admin/CAD
• Experience implementing AI Search and Virtual Agent (Now Assist)
• 4+ years of experience working in an Agile Delivery team

Note: Interviews will be conducted on July 31st at 1 PM.