Servicenow Lead Developer

Description

The ServiceNow Lead Developer will be responsible for leading the design development and implementation of ServiceNow solutions that meet business requirements and enhance service delivery. This role requires a blend of strong technical skills leadership capabilities and a deep understanding of the ServiceNow platform.

• Technical Leadership: Lead the development team in the design, implementation, and maintenance of ServiceNow applications and modules. Ensure adherence to best practices coding standards and development methodologies

• Development & Customization: Design and develop custom applications, workflows, and integrations within the ServiceNow platform Implement complex business logic through scripting including client scripts business rules and UI policies

• Collaboration & Communication: Collaborate with business analysts and stakeholders to gather and analyze requirements, translating them into technical specifications Communicate effectively with cross-functional teams, providing regular updates on project status, risks, and challenges

• Quality Assurance: Conduct code reviews and ensure thorough testing of developed solutions to maintain high-quality standards. Facilitate user acceptance testing (UAT) and gather feedback for continuous improvement.

• Documentation & Reporting: Maintain comprehensive technical documentation, including design specifications, development notes, and user guides. Prepare reports and presentations to share project progress and outcomes with stakeholders

• Mentorship & Training: Mentor and guide junior developers, promoting skill development and best practices within the team. Provide training and support to end-users and technical staff on new functionalities and features

Qualifications:

• Experience 7+ years of experience in ServiceNow development and administration, with a proven track record of successful implementations.
• Experience leading development teams or projects in a ServiceNow environment.

Skills:

• Proficiency in JavaScript HTML CSS and ServiceNow-specific scripting languages.
• Strong understanding of ServiceNow modules, including ITSM ITOM and ITBM. Familiarity with REST and SOAP APIs for integrations with third-party applications.

Education:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• ServiceNow Certified System Administrator and Certified Application Developer certifications are preferred