Software Development Engineer, Ops Tech

The Call Tracing Telemetry team is responsible for providing real-time insights into service-to-service communications across hundreds of Amazon's most critical fulfillment and robotics services. Our team is at the forefront of aggregated distributed tracing systems and service mapping. Our solutions support visibility into service dependency diagnostics, anomaly detection, and automated response to prevent incidents and ensure high availability to keep the Customer Promise.

We are looking for talented Software Development Engineers to invent the next generation of distributed tracing solutions at Amazon scale. As part of this dynamic and forward-thinking team, you'll have the opportunity to work on greenfield programs while working with engineers across Amazon. We foster a culture that encourages personal and professional growth, empowering our team members to continually expand their skills and knowledge.

To be successful in this role, you should be excited about learning every day and delighting customers by solving problems that impact order fulfillment. You are passionate about creating maintainable, high quality software with robust automated testing that is built and deployed through continuous delivery (CD). You understand the challenges of operating large-scale systems in production, and you use that expertise in your designs and implementations. You are intrinsically driven to ship on time with high quality because you know your work means Amazon delivers customer orders on time, every time.

Key job responsibilities

* Design, develop and deploy reliable distributed solutions that operate at Amazon scale to enable call tracing and telemetry capabilities

* Work with a variety of core languages and technologies including Java, Python, Linux, and AWS services like XRay

* Tackle challenging and novel situations every day, working alongside talented Amazon engineers to redefine the industry

* Embrace automation and high standards to create maintainable, high quality software with robust automated testing

* Operate at scale, understanding the challenges of large-scale systems in production and applying that expertise in your designs

* Work alongside cross functional members including Product Mangers, Technical Program Managers, Principle Engineers, and Senior Leadership.

* Be highly analytical, solving problems in data-driven ways to support rational decision-making

* Thrive on ambiguity, exploring new problem spaces to develop innovative solutions

* Continuously learn and delight customers by solving problems that have global impact

About the team

If you are passionate about developing robust, highly available, scalable automated systems at tremendous scale, this is an excellent opportunity for you. Apply today to join our talented team!

BASIC QUALIFICATIONS

- 3+ years of non-internship professional software development experience

- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience

- Experience programming with at least one software programming language

PREFERRED QUALIFICATIONS

- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience

- Bachelor's degree in computer science or equivalent

- 1+ years of experience working with distributed tracing solutions such as AWS X-Ray or Sentry

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

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