Spa Front Desk Agent- Full Time

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Spa Reception Agents host and foster an atmosphere of calm and relaxation. Primary responsibilities include scheduling treatments, guest registration and processing forms of payment to include room charges, credit cards and cash. As a Spa Reception Agent you will be responsible for spa reservations, whether it is a deluxe spa package or an individual spa treatment. This position is also responsible for making product and treatment recommendations to spa guests. This individual promotes wellness and serves as the final point of contact for an indigenous spa experience. If you have spa reception experience in a spa resort or hotel spa, we'd love to hear from you!

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Get started as a Spa Reception Agent with Hyatt: Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

This is not your typical career opportunity. This is the Hyatt Touch.

Click here to spend a ‘day in the life’ of a hospitality professional at a full-service hotel via our virtual reality experience.

Responsibilities:

• Answering phone calls, helping clients book appointments as well as recommending services and products.
• Maintaining a professional work environment.
• Proficient in all services offered by the Spa, including but not limited to, massage therapy, body treatments, facials, hair services and nail services.
• Strong in retail sales and recommendations for our guests
• Accurately bill for services and receive payments from guests.
• Opening and closing of the Spa.

Qualifications:

• Detail oriented
• Strong ability to multi-task, organizational, and planning skills
• Computer literacy and proficiency.
• Demonstrated ability to be friendly, knowledgeable, and professional
• Ability to work a flexible schedule including days/evenings/weekends/holidays