Commitment to Mission

This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.

Cultural Beliefs

• One LSC
• Student Focused
• Own It
• Foster Belonging
• Cultivate Community
• Choose Learning

The Chronicle of Higher Education's "Great Colleges to Work For® " is designed to recognize colleges that have been successful in creating great workplaces and to further research and understanding of the factors, dynamics and influences that have the most impact on organizational culture at higher education institutions.

Lone Star College has been recognized in multiple categories.

Campus Marketing Statement

Lone Star College-Kingwood

Lone Star College offers high-quality, low-cost academic transfer and career training education to 80,000+ students each semester. LSC has been named a 2023 Great Colleges to Work For® institution by the Chronicle of Higher Education.

LSC consists of eight colleges, seven centers, eight Workforce Centers of Excellence and Lone Star Corporate College.

Lone Star College-Kingwood, an innovative and dynamic community college located in the pine-forested suburbs of northeast Houston, has an opening for someone interested in working with a diverse group of colleagues who want to make a difference in the lives of students and grow professionally. Kingwood focuses on fulfilling individual dreams and enhancing community life and offers unique programs in respiratory care, computer gaming and dental hygiene.

Location address is 20000 Kingwood Drive, Kingwood, TX 77339.

Job Description

PURPOSE AND SCOPE:

The Specialist III, Student Support specializes in dual credit and serves as a primary expert in the dual credit program and its functions for Lone Star College-Montgomery. Maintains queries and reports concerning Exceptional Admit (S09) students.

ESSENTIAL JOB FUNCTIONS:

Update or change students' (biographical) information in the system

Assist deans in enrolling students in new classes or sections when a class has been cancelled and Notice of Grade Changes for instructors

Provide advanced advising for international students on various standard issues impacting them including experiencing cross-cultural, family, personal or economic crisis, which may impact academic performance.

Coordinate and plan programs that support the unique needs of F-1 international students, including developing and implementing retention strategies and new student orientation program; initiate, create and teach College Success and SEVIS based workshops.

Provide accurate immigration information to international students, monitor and track student immigration status, and maintain appropriate DHS files; advise students with immigration petitions and applications to include processing for new F-1 visas, work permits, reinstatement, and reduced course load authorizations, change of status, medical leave and economic hardship employment authorization

Organize SEVIS data processing under the guidelines provided by the Department of Homeland Security (DHS) and maintain data and quality control management

Refer and schedule student for testing and enter new student information into college database system

Lead the planning and implementation of student programming activities such as new student check-ins and orientations, seminars, special topic workshops, and joint programming with other campus or community entities

Mentor the orientation and training of new staff members, draft reports and letters, prepare budgets for ISO programs, represent the office at various meetings, and frame new standards and procedures for serving international students

Work collaboratively with program faculty and management to support the development of strategies to enhance student retention.

Maintain Queries concerning Exceptional (S09) Admit Students. Queries include student account issues, registration issues, student holds and past due balances

Create reports for official day numbers and dual credit embedded course offerings at high schools; collaborate with Outreach in order to increase Dual Credit/Exceptional Admit enrollments

Provide/process admissions related documents such as FERPA, Testing Ticket, Bacterial Meningitis, Parental Consent and Waiver Form, etc.; assist students with the Lone Star Website by troubleshooting issues in MyLoneStar, navigating through LoneStar.edu and MyLoneStar, and providing assistance with completing the Lone Star College Admissions Application

Conduct appointments with homeschool families to assist with dual credit/exceptional admissions registration and processing

Conduct/coordinate in-detail tours of the LSC campus and advertise programs, unique classrooms, resources, and departments

While conducting school visits, collaborate/assist high school staff in registering dual credit/exceptional admissions students and providing accurate information about programs and resources; interpret college exam placement scores to determine qualification into the dual credit program; run Below "C" report and inform students about their eligibility in the program

Responsible for other reasonable, related duties as assigned

KNOWLEDGE, SKILLS AND ABILITIES:

• Eligible to be a Designated School Official per USCIS guidelines
• Must have excellent written, computer, and verbal communication skills
• Strong attention to detail
• Ability to use software products
• Ability to work on multiple projects
• Ability to document expenses

PHYSICAL ABILITIES:

The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.

WORK SCHEDULE AND CONDITIONS:

• Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone and other general office equipment
• Interface with internal and external contacts as needed to carry out the functions of the position
• Work is performed in a climate-controlled office with minimal exposure to safety hazards

REQUIRED QUALIFICATIONS:

• High School Diploma or GED and at least 3 years of experience, or an equivalent combination of education and experience

Salary

Hiring salary range is $33,540 - $38,571

Lone Star College provides a hiring salary range for all posted full-time non-faculty positions. Where your salary offer would fall in that range is determined by your related experience and education. Should you receive an offer of employment from Lone Star College, the resume submitted in the application process will be utilized to calculate your salary offer. The information outlined below will provide the Office of Human Resources everything needed to determine an accurate starting salary.

Your resume should provide a complete picture of your work experience. The resume should include the following information for each position listed:

Length of time (specific months and years) of employment

If the position was full time or part time

If the position was paid or unpaid

Level of degree completed including date earned.

Unofficial transcript for highest earned degree

Additionally, any certifications listed as required or preferred in the Lone Star College job description should be included in the resume submitted.

Benefits Marketing Statement

By joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment and excellent work/life balance. This includes a full comprehensive and competitive benefits package, a generous number of paid holidays and vacation days, wellness programs, tuition waiver, professional development opportunities and more.

Special Instructions

Go to the Job Search page, click on 'My Activities' at the top of the page. Under My Cover Letters and Attachments you will click on 'Add Attachment.' Please be sure to put the Job ID# in the title once you name your file for cover letters only, unless you attached your cover letter with your resume.

If you are applying for an Instructional position (i.e. Faculty, Adjunct Faculty, Instructor), please ensure you include the following to be considered: Resume/CV, Cover Letter, Teaching Philosophy, and unofficial transcripts.

You must limit your file name for any attachment to 40 characters or less.

How to Apply

ALL APPLICANTS MUST APPLY ONLINE ONLY

We will not accept application material received via fax, email, mail, or hand delivered.

Postings for part-time and adjunct positions are active for the academic year. By selecting the option to receive notifications on your profile, you will begin receiving electronic communication regarding new opportunities with Lone Star College (LSC).

If selected for an interview, a recruiter will contact you by phone, or email to schedule an interview.

Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States.

More information on the E-Verify program is available at www.dhs.gov/E-Verify .

Lone Star College is an EEO Employer. All positions are subject to a criminal background check.