Description

Assist in creating, testing, and distributing order configurations for holidays and special dates as needed

• Conduct upgrade testing for our FCNS enterprise software

• Assist in documenting and creating software cases to our enterprise software vendor

• Assist in all ordering and back of the house trainings for school staff, and merging of inventory items as needed

• Assist in maintaining accurate records within our FCNS enterprise software for items such as ASM, Break Meals, Saturday School, Summer Food, production records, menus, recipes, and other

• Assist in daily back of the house phone and email support, and creation of FCNS back of the house documentation need

• Record all requests, updates, and resolutions within the FCNS ticket system

• Answer the tech-support phone line and escalate the requests accordingly

• Send written communication related to system updates, downtime, changes, and deployment

• Work with all FCNS staff including but not limited to site supervisors. Central kitchen, catering, warehouse

Selected individuals for Dallas Independent School District positions will be placed according to compensation guidelines. A campus-based employee may not assume a new position for which he/she was selected based upon the posting process until the end of the current semester, unless approved by the chief officer - Human Capital Management.



A security check and disclosure of family relationship information is required for all positions.



No telephone calls please.



EQUAL OPPORTUNITY EMPLOYER M/F/H



Dallas Independent School District, is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, gender expression, genetic information, or any other basis prohibited by law. The District is required by Title VI and Title VII of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, The Americans with Disabilities Act, and the Age Discrimination Act of 1975, as amended, as well as board policy not to discriminate in such a manner (not all prohibited bases apply to all programs).

Qualifications

• High School Diploma required; Bachelor's degree in a directly related field preferred

• Two years of experience in a Technology or Ordering/Warehouse related field

• Demonstrated ability to create process-mapping flowcharts, evaluate tasks and offer suggestion

• Demonstrated exemplary academic credentials and experience monitoring, implementing and evaluating project

• Demonstrated exemplary strategic and operational planning skill

• Demonstrated practical knowledge of PC use and software application

• Ability to communicate in English by speaking, reading and writing

• Bilingual English/Spanish is a plu

• Knowledge of front of the house/back of the house school nutrition software preferred

• Knowledge of outside vendor delivery scheduling/warehousing delivery scheduling preferred