Sr EHR Application Analyst

Senior EHR Application Analyst

Health Information Management provides tools to simplify release-of-information, chart tracking, and chart deficiency tasks. HIM Coding Application involves utilizing specialized workflows to assign various procedure and diagnostic codes to a patient record to ensure accurate reimbursement.

• The Application Analyst is primarily responsible for supporting the design and build of the Epic application. They are primarily responsible for the overall build of the workflows, system configurations, change documentation and support of operations for the application. The Application Analyst is responsible for the installation and upgrades and the configuration of the application. The Application Analyst assists in the coordination of end-user support activities. The Application Analyst creates the test plans for the application, executes the test plans and version upgrades, and documents all test outcomes, including troubleshooting and support. The Application Analyst is responsible for addressing basic user or build issues, recommending mitigation plans and escalating more complex issues. The Application Analyst also provides on-call support for the application through go-live.
• Builds and maintains EHR application content as assigned by department lead/manager. Alters the system in a manner consistent with the style guide, best practices, and our guiding principles.
• Is an active participating member of ECB (Change Control). Adheres to all change related policies, procedures, and guidelines for appropriate migration of build or population of training pathways.
• Represents application in Integrated Work Groups and communicates back to the team.
• Mentors Level I and II Analysts to help ensure consistent application knowledge base.

Essential Functions:

The Application Analyst is the primary support for the Application Lead for the related Epic application. In addition to the duties discussed in the Role Description, the Analyst is responsible for the following:

1) Executing Application Design and Build: Designing and building the related application

• Working with Operations to optimize the design of the application's capabilities and workflows
• Performing a thorough review of all Foundation Build Content and workflows for application
• Participating in unit, application, and integrated testing for system functionality
• Building data fields, screens, templates, and user-defined functionality, as required
• Reviewing the proposed training curriculum
• Following build standards and maintaining synchronization between environments in collaboration with environment team

2) Application Support: Providing go-live support for users on new applications, including functionality

• Providing on-call support for application through go-live and post go-live
• Representing application in Integrated Area Workgroups
• Supporting continuous documentation of system modifications and updates

3) Documentation and Communication:

• Maintaining and closing support tickets
• Logging decisions and issues/risks in tracker
• Supporting application governance needs, including development of business case for decisions
• Maintaining version control of work flows, issues/risks log, and decisions tracker
• Supervising basic issues and roadblocks, escalating issues as needed
• Communicating with manager to determine necessary escalations

4) Project Management:

• Recommending areas for process improvement
• Assisting with development of future state materials
• Following the process for identification, tracking, resolution and closure of all issues
• Following the change control process and any required changes
• Coordinating test plans and new systems, complying with version upgrades and system modifications

Qualifications

Education

• Preferred: Bachelor's degree or equivalent years of relevant work experience
• Minimum: Three (3) or more years of relevant work experience

Work Experience:

• Preferred: Three (3) years relevant experience in a health care setting
• Minimum: One (1) year relevant experience
• Preference for familiarity with organization's practices of health information management and / or HIM coding
• Strong communication and interpersonal skills
• Demonstrated workflow process analysis and design

Licenses and Certifications:

• Minimum: Certified in four HIM applications and/or Obtaining applicable certification will be an expectation of the role
• Applicant is expected to maintain certification as current by completing New Version Training (NVT), as applicable

Closing Statement

About Jefferson

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University , home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health , nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.

Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.