Sr. Employee Benefits Account Manager - 2444430

Sr. Employee Benefits Account Manager

Our client is a well-established insurance brokerage firm specializing in employee benefits. They provide exceptional service to clients and foster a collaborative work environment.

As a Sr. Employee Benefits Account Manager, you will be a key liaison between clients and internal teams. Your primary responsibility will be to manage complex employee benefits accounts, ensuring client satisfaction and retention.

Responsibilities

Client Relationship Management:

•Serve as the day-to-day contact for assigned employee benefits accounts.

•Understand client needs, objectives, and challenges.

•Provide proactive support and address inquiries promptly.
Account Maintenance:

•Coordinate renewals, open enrollments, and plan changes.

•Collaborate with carriers and vendors to ensure seamless service delivery.

•Monitor compliance with regulations and industry standards.
Problem Resolution:

•Address client concerns and resolve issues promptly.

•Advocate for clients within the organization.
Sales Support:

•Process applications, payments, and enrollments.

•Assist in proposal development and presentations.
Data Management:

•Maintain accurate records, reports, and documentation.

•Utilize agency management systems effectively.

Qualifications

•3+ years of experience in insurance or benefits related field.

•Bachelor's degree preferred.

•Excellent customer service, communication, and presentation skills.

•Proficient software experience, including strong Microsoft Excel skills.

•Life & Health Insurance License or willing to obtain.

Benefits

•Hybrid Schedule

•Health Insurance

•Paid Time Off

•401k