We are seeking a dedicated and experienced Quality Manager to join our team. The Quality Manager will play a critical role in developing our foundational Quality Systems, ensure the production of top-notch components, and the maintain high-quality standards throughout our manufacturing operations. The Quality Manager will work directly with General Manager, Operations Manager, and Manufacturing Process Engineering to develop a quality framework that meets our external and regulatory requirements and drive repeatable quality in our production parts.

Key job responsibilities

1. Quality Systems:

- Development and Management of a quality system framework for AMS.

- Selection and recommendation of internal and external tools to host and support the QMS.

- Development of Policies, with oversight to the development of Standards and Procedures.

2. Quality Assurance:

- Develop, implement, and oversee quality assurance programs and processes to maintain consistent product quality.

- Establish and maintain quality standards, specifications, and testing procedures.

- Conduct regular inspections, audits, and quality checks to identify and address deviations and non-conformities.

3. Process Improvement:

- Continuously evaluate and improve manufacturing processes to enhance product quality, efficiency, and cost-effectiveness.

- Collaborate with cross-functional teams to implement process enhancements and drive continuous improvement initiatives.

4. Compliance and Documentation:

- Ensure compliance with industry standards, regulations, and certifications relevant to additive manufacturing.

- Maintain comprehensive records of quality metrics, inspection results, and corrective actions taken.

5. Supplier and Material Quality:

- Monitor and evaluate the quality of incoming materials and components.

- Collaborate with suppliers to resolve quality issues and improve the quality of sourced materials.

6. Customer Satisfaction:

- Act as the point of contact for customer quality concerns and collaborate with the sales and customer service teams to address customer feedback.

7. Root Cause Analysis:

- Investigate quality issues and implement root cause analysis techniques to identify the source of defects and implement corrective actions.

A day in the life

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

1. Medical, Dental, and Vision Coverage

2. Maternity and Parental Leave Options

3. Paid Time Off (PTO)

4. 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact on a global scale, please apply!

We are open to hiring candidates to work out of one of the following locations:

Seattle, WA, USA

BASIC QUALIFICATIONS

* Bachelor's degree in engineering, quality management, or a related field (Master's preferred).

* 5-7 yrs of experience in quality management, preferably in a manufacturing on demand environment.

PREFERRED QUALIFICATIONS

* In-depth knowledge of additive and subtractive manufacturing processes, materials, and technologies.

* Strong understanding of quality management systems, standards, and best practices.

* Excellent problem-solving and analytical skills.

* Leadership and team management abilities.

* Strong communication and interpersonal skills.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $119,900/year in our lowest geographic market up to $198,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

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