Sr. Sales Operations Analyst

The Tesla Energy Business Operations team is seeking a motivated and experienced Sales Operations analyst to join the Global Business Operations team. The role will primarily be supporting the local regional requirements and participates in sales operations, order management, payments, and compliance. This role interacts directly with many Commercial Energy stakeholders, and will work together with Sales in strategic planning, operations execution planning, executive reporting; and be responsible for developing and refining key reports and analytical insights required to aid weekly order prioritization, delivery execution, and various business decision. They will also be the subject-matter-expert for America's region Sales/Sales Operations operations and business reporting.

Responsibilities

• Develop prompt, accurate and insightful analysis and reporting of Tesla Energy's commercial performance based on set criteria and metrics approved by management
• Drive report simplification and consolidation; understand user requirements and business purposes of each report, improve usability and practicality of key reports
• Support ad hoc analytics, data refreshing using SQL and advanced MS Excel
• Performs daily processing of all operational aspects of sales orders, including but not limited to invoicing and refunds
• Responds to order-related information requests from Sales, Delivery, Service, and other departments throughout the organization
• Records information and ensures quality of data in CRM and other internal systems that support sales, production, and finance
• Investigates system discrepancies quickly and work with program management to resolve issues

Requirements

• Bachelor's Degree in STEM field or equivalent experience
• Minimal 3 years performing business analytics/ experience with Order Management and Processing
• High attention to detail under tight deadlines
• Excellent time management, organizational, and communication skills and ability to adapt to frequent change
• Comfort working with multiple teams and colleagues from various management levels
• Willingness to work on a flexible schedule, according to activity volume
• Customer service oriented and experience with Salesforce a plus

Compensation and Benefits
Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

• Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
• Family-building, fertility, adoption and surrogacy benefits
• Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
• Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• LGBTQ+ care concierge services
• 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
• Company paid Basic Life, AD&D, short-term and long-term disability insurance
• Employee Assistance Program
• Sick and Vacation time (Flex time for salary positions), and Paid Holidays
• Back-up childcare and parenting support resources
• Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
• Weight Loss and Tobacco Cessation Programs
• Tesla Babies program
• Commuter benefits
• Employee discounts and perks program


Expected Compensation

$56,000 - $192,000/annual salary, depending on level + cash and stock awards + benefits

Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.