Staff Data Engineer (Mailchimp)

Intuit is a global technology platform that helps consumers and small businesses overcome their most important financial challenges. Serving more than 100 million customers worldwide with TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Intuit Mailchimp is a leading marketing platform for small businesses. We empower millions of customers around the world to build their brands and grow their companies with a suite of marketing automation, multi channel campaigns, CRM, and analytics tools.

Mailchimp's Engineering team is responsible for the code and infrastructure that makes that possible. Database Engineering team members work closely with product domain representatives and other teams such as SRE, Data Services, Application Performance, Networking, and Infrastructure Operations to provide the data infrastructure needed to move the company and our products forward. We take a pragmatic and practical approach to our stack; we use tried and true components and build our own processes on top of well understood building blocks. We are growing fast and need people who can help advance our infrastructure to take care of the needs of today and tomorrow.

We are seeking someone to be a part of the Database Engineering team with a focus on maintaining, growing, and improving our database infrastructure and instrumentation. You will have experience working in a dynamic environment where you are responsible for multiple database technologies (primarily MySQL, Spanner, CloudSQL and RDS) across thousands of database instances and related tooling. You should enjoy troubleshooting production issues as well as planning the future of our infrastructure. You should not be afraid to programmatically tackle problems or to make pragmatic choices when implementing new engineering solutions. Finally, you will be instrumental in helping grow the knowledge of your team members. This position requires all team members to participate in an overnight on-call schedule.

Responsibilities

Are you passionate about database technologies? Do you love to solve complex database challenges while partnering with outstanding product developers? If yes, you could be a fit for the Staff Engineer role on our Database Engineering team.

This role is responsible for managing and monitoring Mailchimp's Database Infrastructure, both in colocation facilities and in the cloud (AWS, GCP). You will

• Work cross functionally with Intuit teams to provide guidance on data storage best practices and help them solve customer problems.
• Work with product developers to improve database performance and resiliency.
• Support the migration of databases from colocation facilities to the cloud.
• Provide support for large scale database instances across production, non-production, and development environments.
• Perform regular upgrades and patches to address security vulnerabilities.
• Support and improve database availability and scalability.
• Serve in an on-call rotation supporting the database infrastructure and respond to production incidents
• Mentor team members
• Generate technical documentation to communicate architectural and design options, and educate leadership, development teams and business users.
• Provide perspective on leading industry trends, recommendations on new and emerging technologies, and engineering process improvements