Staff Services Manager I (Specialist) - Employee Relations Officer

The Centralized Hiring Authority Unit (CHAU) reviews all allegations of staff misconduct investigated by the Allegation Investigation Unit (AIU) to make determinations on whether corrective action or disciplinary action is imposed when warranted. The CHAU handles all assigned cases identified as staff misconduct by the Centralized Screening Team and subsequently investigated by AIU.

**CDCR employees are encouraged to use their existing CDCR email address on their application.

**Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

**Please see attached Duty Statement.

**Applicants will be disqualified from the interview process if the STD Form 678 is incomplete. That includes job titles, job duties, work address, time worked at that position, supervisor name, and supervisor phone number.

Due to the current move of CDCR Headquarters, submitting applications via CalCareers is highly encouraged.

You will find additional information about the job in the Duty Statement .

Working Conditions

** About the location - Division of Adult Institutions, Centralized Hiring Authority Unit, Bakersfield.

Minimum Requirements You will find the Minimum Requirements in the Class Specification.

• STAFF SERVICES MANAGER I

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details Job Code #:
JC-452341

Position #(s):
065-200-4800-918

Working Title:
Staff Services Manager I (Specialist) - Employee Relations Officer

Classification:
STAFF SERVICES MANAGER I $6,963.00 - $8,650.00

# of Positions:
4

Work Location:
Kern County

Telework:
In Office

Job Type:
Permanent, Full Time

Department Information
** Vision

We enhance public safety and promote successful community reintegration through

education, treatment and active participation in rehabilitative and restorative justice

programs.

** Mission

To facilitate the successful reintegration of the individuals in our care back to their

communities equipped with the tools to be drug-free, healthy, and employable members of society by providing education, treatment, rehabilitative, and restorative justice programs, all in a safe and humane environment.

**The California Department of Corrections and Rehabilitation (CDCR) and California Correctional Health Care Services (CCHCS) are committed to building an inclusive and culturally diverse workplace. We are determined to attract and hire more candidates from diverse communities and empower all employees from a variety of backgrounds, perspectives, and personal experiences. We are proud to foster inclusion and drive collaborative efforts to increase representation at all levels of the Department.

**CDCR and CCHCS strive to collaborate with the community to enhance public safety and promote successful community reintegration through education, treatment and active participation in rehabilitative and restorative justice programs. Incumbents establish and maintain cooperative working relationships within the department, other governmental agencies, health care partners, and communities.

*CDCR/CCHCS values all team members. We work cooperatively to provide the highest level of health care possible to a diverse correctional population, which includes medical, dental, nursing, mental health, and pharmacy. We encourage creativity and ingenuity while treating others fairly, honestly, and with respect, all of which are critical to the success of the CDCR/CCHCS mission.

**Commitment to California Model

CDCR and CCHCS are proud to partner on the California Model which will transform the correctional landscape for our employees and the incarcerated. The California Model is a systemwide change that leverages national and international best practices to address longstanding challenges related to incarceration and institution working conditions, creating a safe, professional, and satisfying workplace for staff as well as rehabilitation for the incarcerated. Additionally, the California Model improves success of the decarcerated through robust re-entry efforts back into to the community.

• Founded in 1885, the California Department of Corrections and Rehabilitation (CDCR) is one of the nation's largest and most diverse correctional departments in the country. We are dedicated to enhancing public safety through the safe and secure incarceration of individuals in our care, by providing effective parole supervision, and implementing rehabilitative strategies for their successful reintegration into our communities

Special Requirements

** Do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number, (SSN), birthdate, student identification number, driver's license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver's license number will automatically be redacted upon submission.

**Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting Minimum Qualifications with education, you must include your unofficial transcripts/diploma for verification. Official transcripts may be required upon appointment. If it is determined an applicant does not meet the Minimum Qualifications, the candidate will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Candidates who have been withheld may file an appeal with the State Personnel Board.

** Applicants who completed their education outside of the US (with foreign degrees/transcripts) must obtain and submit verification of U.S. course/degree equivalency. Foreign education credential evaluation services can be found at NACES | National Association of Credential Evaluation Services .

** Candidates new to CDCR/CCHCS are required to submit to a background investigation process utilizing Live Scan Fingerprinting, as well as a Tuberculosis test/evaluation prior to appointment, followed by department annual Tuberculosis testing/evaluation thereafter.

** When submitting supporting documents, PDF file format is preferred.

** CDCR/CCHCS utilizes E-Verify to confirm candidate's identity and employment authorization. For more information about E-Verify, you may go to www.e-verify.gov .

** This advertisement may be used for other vacancies that occur during the life of this recruitment.

Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 10/18/2024
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Corrections & Rehabilitation
CDCR Hiring Support - Postal
Attn: CDCR Hiring Support
P.O. Box 942883

Sacramento , CA 94283-0001

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Corrections & Rehabilitation
CDCR Hiring Support - Drop-off
CDCR Hiring Support
1515 S Street, Application Drop Box or Suite101N
(Drop off not available on weekends and holidays)
Sacramento , CA 95811

08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications -
  A Statement of Qualifications (SOQ) is REQUIRED and must be submitted with your Employment Application (STD. 678). Applications received without an appropriate SOQ based on the instructions below will be rejected for being incomplete and will not be considered. Resumes, cover letters, and other documents will not be considered as a response to the SOQ's. Please refer to the SOQ section below for specific instructions. For helpful guidance on writing an effective SOQ or a Supplemental Questionnaire, please visit Work4CA: How to Write a Statement of Qualifications.pdf
  

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Shall create and promote an equitable and inclusive workplace where diversity is celebrated and valued.

Benefits
** Benefit information can be found on the California Department of Human Resources (CalHR) website, www.calhr.ca.gov , and the CalPERS website, www.calpers.ca.gov .

** Information on benefits afforded by membership in the California Public Employees' Retirement System can be found on the CalHR Salary and Benefits website at www.calhr.ca.gov/employees/pages/salary-and-benefits.aspx .

** Information on the benefits and protections provided to public employees by the State Civil Service Act can be found on the CalHR website at https://www.calhr.ca.gov/Training/Pages/performance-management-merit-system-principles.aspx

** Additional benefit information can be found on the CalHR California State Civil Service Employee Benefits Summary website at https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx .

** This webpage is intended to provide general information. Benefit eligibility may be based on job classification, bargaining unit, time base and length of appointment.

Contact Information
The Hiring Unit Contact is available to answer questions regarding the position or application process.
Hiring Unit Contact:
Sarah Guest
(279) 223-1959
sarah.guest@cdcr.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
Office of Civil Rights
(916) 255-0458
M_CivilRights@cdcr.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Examination Information
To obtain list eligibility for the Staff Services Manager I (Specialist), before applying for the position, you should first take and pass the Staff Services Manager I (Specialist) exam CalCareers .

Statement of Qualifications

Please complete your response to each statement listed below. The SOQ must be in 12 point Calibri font; have 1" margins; be limited to no more than two pages; be in numbered form; and detail the candidate's knowledge and experience in the below areas.

1. Describe your experience coordinating and working with senior level management and program managers to gather and analyze accurate data for compliance with operational procedures, policies, laws and regulations.

2. Describe how you have achieved or will achieve workload management skills - the ability to plan and organize assignments to create timely, accurate work products; and work efficiently, remain focused, and handle interruptions effectively, as well as when and where you gained this competency.

Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.