Student Assistant - IT Service Desk

DEPARTMENT STATEMENT
ABC values diversity at all levels of the organization and is committed to fostering an environment in which employees from a variety of backgrounds, cultures, and personal experiences are welcomed and can thrive. ABC believes the diversity of our employees and their unique ideas inspire innovative solutions to further our mission. Join ABC and help us provide the highest level of service and public safety to the people of the State through licensing, education, and enforcement.

SUMMARY

Under the supervision of Information Technology Supervisor II and the technical direction of the Service Desk lead, and in accordance with established procedures, the Student Assistant regularly performs a limited range of duties that become routine, shortly after the initial training period; and/or learns to perform a variety of full journey level general information technology duties.

You will find additional information about the job in the Duty Statement .

Minimum Requirements You will find the Minimum Requirements in the Class Specification.

• STUDENT ASSISTANT

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details Job Code #:
JC-446905

Position #(s):
024-053-4870-905

Working Title:
Student Assistant - IT Service Desk

Classification:
STUDENT ASSISTANT $3,075.00 - $4,144.00

# of Positions:
1

Work Location:
Sacramento County

Telework:
In Office

Job Type:
Student Assistant

Facility:
Headquarters

Department Information
This position is located in the Headquarters Information Technology Unit - Natomas area and includes FREE PARKING.

Department Website: http://www.abc.ca.gov

Special Requirements

A Statement of Qualifications (SOQ) is required. Please see the Statement of Qualifications Section below for instructions.

A background investigation and fingerprinting are required before a candidate can be appointed to this position.

Interested individuals shall submit a completed State Examination/Employment Application (STD Form 678) or Electronic State Employment Application (through CalCareers Account www.jobs.ca.gov) and all other required documents as detailed in the job announcement.

A copy of your unofficial transcripts must be included with your application when education is being used to meet the minimum qualifications. Official transcripts will be required prior to appointment.

Resumes will not be accepted in lieu of a completed application.

Failure to follow these instructions may result in your application not being considered for the position.

Only the required documents listed in the job announcement will be reviewed when screening candidates.

Do NOT include ANY confidential information on any documents you submit for a job vacancy, such as your Examination/Employment Application (STD. 678), resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security number (SSN), birth date, student identification number, driver license number (unless required), photograph, basis of eligibility, examination results, Limited Examination and Appointment Program (LEAP) status, gender, marital status, ethnicity, and age. Confidential information on STD. 678s submitted electronically online, such as SSN, will automatically be redacted upon submission.

Possession of the Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting the Minimum Qualifications with education, you must include your unofficial transcripts/diploma for verification. If it is determined that you do not meet the Minimum Qualifications, your name will be removed or withheld from the eligibility list, rendering your eligibility as inactive and ineligible to be hired for the position. Candidates whose names have been withheld from an eligibility list may file an appeal with the State Personnel Board.

•Must be an undergraduate college student enrolled in classes at an accredited college or university.

Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 9/9/2024
Who May Apply
This is a non-testing classification, therefore anyone meeting the minimum qualifications listed on the classification specification may apply for this position. Individuals who are, or have been, a dependent child in foster care, a homeless youth, or a formerly incarcerated youth as defined by Government Code section 18220 are encouraged to apply and will be given priority. If you are applying under this eligibility status, please note on your application your eligibility by stating "preference under Government Code section 18220". Please note that prior to appointment, individuals claiming preference under one of these categories will be required to furnish documentation establishing their eligibility.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Alcoholic Beverage Control
Attn: Ginger Valdez
3927 Lennane Drive, Suite 100

Sacramento , CA 95834

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Alcoholic Beverage Control
Ginger Valdez
3927 Lennane Drive, Suite 100

Sacramento , CA 95834

08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• School Transcripts
• Statement of Qualifications -
  Candidates are REQUIRED to complete a Statement of Qualifications (SOQ) in addition to completing a standard State application (Examination/Employment Application STD 678). Only those candidates who submit all required documents by the final filing date will be considered. Resumes or Cover Letters DO NOT take the place of the Statement of Qualifications. Please see the SOQ instructions below for content and formatting information.
  

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Strong communication, customer service, and interpersonal skills; Ability to adapt to changing priorities; Ability to work in a team environment as well as independently; Ability to effectively organize work and meet deadlines; Good attendance and dependability; PC skills

Benefits

Statement of Qualifications (SOQ)

The SOQ is REQUIRED to elicit information regarding each candidate's interest and experience in relation to this position.

Please include a cover letter in which you state your declared major and educational and career path goals. If you have not declared your major, state your scholastic interest. In addition, include your work availability.

Attach a current copy of your course schedule and proof of enrollment in a college or university.

After reviewing the job description, what interests you most about this position?

Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.