How to Apply

A cover letter is required for consideration for this position and should be attached as the first pages of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

What You'll Do

This position works in a team with the academic program manager, providing general student services support. The student services coordinator also supervises undergraduate interns who
provide office support. Reporting to the chief administrator, the student services coordinator is a significant and integral part of the EARTH core administrative team. Working together with the academic program manager, this person also helps manage the operations of EARTH's graduate and undergraduate programs, including curriculum, answering student questions, compiling data, and maintaining important records.

Student Services Support

• Together with the academic program manager, provide support for the academic programs of the department
• Serve as the primary point of contact for the undergraduate program, assisting the associate chair for curriculum and undergraduate studies
• Maintain thorough records of student data for undergraduates (e.g., major/minor, advisor)
• In partnership with the associate chair and academic program manager, maintain the department's curriculum, including
  • Put together each semester's time schedule and course guide
  • Order teaching evaluations
  • Manage section capacities and issue course overrides
• Support faculty-led field trips: collect student lists and data, coordinate travel bookings, liaise with relevant LSA offices for international field trips, etc.
• Liaise with LSA/UM to manage undergrad program, including the annual Major/Minor Expo, undergraduate education group meetings, and provide the Advising Center with relevant information

Office Administration
Under the direction of the chief administrator, provide administrative support and supervise undergraduate interns who provide general office support:

• Arrange travel and lodging for department visitors including weekly guest speakers, prospective graduate students, prospective faculty, and field trips
• Provide backup support for an executive coordinator and academic program manager
• Provide backup support to the building manager and undergraduate interns in coordinating package delivery
• Receive and log checks, coordinate pickup by Business Office
• Support meetings and events: reserve and set up rooms and AV equipment, manage catering orders and food set-up, etc.
• Monitor main department email, answering questions and forwarding as appropriate
• Supervises undergraduate interns who:
  
  • Serve as a first point of contact for faculty, staff, and students who have questions and need support or services
  • Provide reception services such as phone answering, wayfinding, and package acceptance
  • Maintain a supply inventory, stock, and initiate purchases for office and copier/printer supplies
  • Collect and distribute mail within the North University Building and other locations on central campus

Mission Statement

The mission of the University of Michigan is to serve the people of Michigan and the world through preeminence in creating, communicating, preserving and applying knowledge, art, and academic values, and in developing leaders and citizens who will challenge the present and enrich the future.

Who We Are

EARTH is a diverse and vibrant intellectual community dedicated to excellence through research and teaching. We're a medium-sized department that's rapidly evolving. We're excited about what's ahead. We welcome all who are curious about the Earth, and we strive to create an environment that is accessible and supportive to all.

Skills You Have

You are skilled, enthusiastic, and interested in a career path in student services, with customer service experience. You are attentive to detail, demonstrate initiative, and can quickly adapt to evolving situations. You are comfortable with Google Workspace and small event planning. You prefer to be self-directed, checking in when you hit a roadblock. You're excited to learn new skills and expand your knowledge.

Required Qualifications*

• Associate degree or an equivalent combination of experience
• 4 or more years of relevant experience
• Proficiency in office productivity tools such as Google Workspace and MS Office
• Demonstrated success in a fast-paced, professional office environment
• Excellent communication and analytical/problem-solving skills, high attention to detail, and ability to work independently, taking initiative and exercising discretion as
  appropriate

Additional Information

As one of the world's great liberal arts colleges, LSA pushes the boundaries of what is understood about the human experience and the natural world, and we foster the next generation of rigorous and empathetic thinkers, creators, and contributors to the state of Michigan, the nation, and the world.

To learn more about diversity, equity, and inclusion in LSA, please visit lsa.umich.edu/lsa/dei .

To learn more about LSA's Mission, Vision and Values, please visit lsa.umich.edu/strategicvision.

Background Screening

The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks are performed in compliance with the Fair Credit Reporting Act.

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.

Job Detail

Job Opening ID

249893

Working Title

Student Services Coordinator

Job Title

Student Admin Asst Sr

Work Location

Ann Arbor Campus

Ann Arbor, MI

Full/Part Time

Full-Time

Regular/Temporary

Regular

FLSA Status

Nonexempt

Organizational Group

College Of Lsa

Department

LSA Earth & Environmental Sci.

Posting Begin/End Date

6/04/2024 - 6/18/2024

Salary

$47,000.00 - $58,650.00

Career Interest

Academic & Student Services