Student Services Specialist I
Nashville, Tennessee
Employer: The Tennessee Board of Regents
Industry:
Salary: $30147 - $36173 per year
Job type: Full-Time
Title: Student Services Specialist I
POSITION SUMMARY
This front desk position will be the first point of contact for new, continuing and prospective students. It is responsible for assessing student questions and determining the appropriate actions to take, as well as providing the information needed to enroll and be successful at Nashville State.
ESSENTIAL JOB FUNCTIONS/JOB DUTIES AND RESPONSIBILITIES
Provides general information regarding admissions, financial aid, career services, and student records to prospective students, faculty, staff, and the general public. Provides student-centered services via various platforms while maintaining a professional and congenial demeanor. Processes student requests for enrollment services.
Assists students with using computer kiosks for admissions and financial aid services. Schedules appointments, coordinates access and distributes documents to other departments across campus. Helps facilitate the resolution of student issues. Captures, reports and evaluates feedback for services provided in each student interaction. Collaborates in the evaluation of creative approaches to promote/advertise NSCC to prospective students.
REQUIRED QUALIFICATIONS
High school diploma
Minimum two years' customer service experience
Proficiency in basic computer software
Excellent oral communication skills
PREFERRED QUALIFICATIONS
Associate's degree or higher
Two years' experience working in higher education.
Multilingual, preferably in Spanish and/or Arabic
Experience with Banner
General knowledge of student services policies and procedures
KNOWLEDGE, SKILLS AND ABILITIES
Intermediate to advanced computer skills. Aptitude for analyzing student questions and requests. Strong interpersonal and communication skills. The ability to work effectively with a wide range of constituencies in a diverse community.
Open Until Filled: Yes
Rate of Pay: $30,147 - $36,173 depending on experience.
Special Instructions to Applicants: Unofficial transcripts are acceptable for the application process. Official transcripts are required upon hire. Applicants may be subject to a background check.
Nashville State offers flexible work arrangements for positions that qualify.
POSITION SUMMARY
This front desk position will be the first point of contact for new, continuing and prospective students. It is responsible for assessing student questions and determining the appropriate actions to take, as well as providing the information needed to enroll and be successful at Nashville State.
ESSENTIAL JOB FUNCTIONS/JOB DUTIES AND RESPONSIBILITIES
Provides general information regarding admissions, financial aid, career services, and student records to prospective students, faculty, staff, and the general public. Provides student-centered services via various platforms while maintaining a professional and congenial demeanor. Processes student requests for enrollment services.
Assists students with using computer kiosks for admissions and financial aid services. Schedules appointments, coordinates access and distributes documents to other departments across campus. Helps facilitate the resolution of student issues. Captures, reports and evaluates feedback for services provided in each student interaction. Collaborates in the evaluation of creative approaches to promote/advertise NSCC to prospective students.
REQUIRED QUALIFICATIONS
High school diploma
Minimum two years' customer service experience
Proficiency in basic computer software
Excellent oral communication skills
PREFERRED QUALIFICATIONS
Associate's degree or higher
Two years' experience working in higher education.
Multilingual, preferably in Spanish and/or Arabic
Experience with Banner
General knowledge of student services policies and procedures
KNOWLEDGE, SKILLS AND ABILITIES
Intermediate to advanced computer skills. Aptitude for analyzing student questions and requests. Strong interpersonal and communication skills. The ability to work effectively with a wide range of constituencies in a diverse community.
Open Until Filled: Yes
Rate of Pay: $30,147 - $36,173 depending on experience.
Special Instructions to Applicants: Unofficial transcripts are acceptable for the application process. Official transcripts are required upon hire. Applicants may be subject to a background check.
Nashville State offers flexible work arrangements for positions that qualify.
Created: 2024-06-09
Reference: z2FBkXsIA5s9
Country: United States
State: Tennessee
City: Nashville
ZIP: 37027
Similar jobs:
-
Admissions Specialist
University of Tennessee in Martin, Tennessee💸 $16.34 per hour -
Tech Support Specialist
Apex Systems in Nashville, Tennessee -
Merchandiser Specialist
Acosta, Inc in Union City, Tennessee -
LenZ Support Specialist
Innova solutions in Franklin, Tennessee -
Merchandising & Product Demonstration Specialist
Advantage Sales and Marketing in Athens, Tennessee💸 $14.00 per hour -
Child Life Specialist (FT) 12:00pm--8:30pm--Johnson City, TN
Childrens Admin in Johnson City, Tennessee -
Technical Specialist
Pace in Mt. Juliet, Tennessee -
Contracts Specialist, Level III
Nana Regional Corporation in Oak Ridge, Tennessee -
Senior Maintenance Specialist - East TN AgResearch & Education Center (Little River Dairy Walland, TN) UTIA
University of Tennessee in Knoxville, Tennessee -
Family Specialist, Healthier Beginnings
University of Tennessee in Martin, Tennessee💸 $42671.25 per year -
Consulting, Project Delivery Specialist
Deloitte in Nashville, Tennessee -
Regional Sales Specialist
Abb Holdings Inc in Memphis, Tennessee -
Marine Transportation System Specialist (CYBER), GS-0301-12
U.S. Coast Guard in Millington, Tennessee -
Consulting, Senior Solution Specialist
Deloitte in Nashville, Tennessee -
Staff Operations and Training Specialist
U.S. Army Reserve Command in Knoxville, Tennessee -
LICENSING SPECIALIST II
Dollar General in Goodlettsville, Tennessee -
To Go Specialist
Cheddar’s Scratch Kitchen in Morristown, Tennessee -
HUMAN RESOURCES SPECIALIST (MILITARY)
Air National Guard Units in Memphis, Tennessee -
Supervisory Air Traffic Control Specialist
Federal Aviation Administration in Memphis, Tennessee -
To Go Specialist
LongHorn Steakhouse in Collierville, Tennessee