JOB SUMMARY

The Manager of Clinical Informatics 1 serves as the primary resource at the local level for the Electronic Health Record (EHR) & Health Information Technology (HIT) implementation, post implementation help, and as the liaison to Information Systems (IS). The Manager of Clinical Informatics 1 will work closely with Baylor Scott & White Health (BSWH) IS to coordinate and head operations through the EHR and other HIT related implementations.

ESSENTIAL FUNCTIONS OF THE ROLE

• Knows about the continuum of service lines that work jointly to help hospital/clinic operations.
• May serve as the Operational Advocate for a service line.
• Coordinates scheduling & logistics for conducting User Acceptance Testing.
• Subject Matter Expert (SME) on business conclusions with informatics impact, end to end workflow and integrated build. Serves as coach to analysts, coordinators, and specialists within the department.
• Assembles team accountable for issue resolution and helps in identifying any technical resources that may be needed.
• Provides help to staff when needed to help with conclusion-making and prioritization of work.
• Establishes appropriate routes of escalation.
• Executes tactics to help strategic initiatives that are in-line with the overall informatics strategy.
• Partners with Information Services/Project Management to head key workstreams at the local level within a project, e.g. discovery, overall design sessions, command center staffing and logistics for Health Information Technology projects.
• Examines and presents complex information to key stakeholders, both heads and end users, leveraging a broad knowledge of technology functionality and workflows across multiple modules.
• Utilizes robust skill sets with appropriate research and presentation delivery.
• Stays open-minded and encourages others to bring new perspectives.
• Sets and redefines priorities and reorganizes staff to increase the group's response capacity to internal and external demands.
• Assumes accountability for work delegated to others (peers, team members, etc.)
• Resolves conflict among team members sensitively and fairly.

KEY SUCCESS FACTORS

• Four or more years of experience in a clinical environment required.
• Four or more years of experience working in informatics role preferred.
• Epic Certification and Informatics Certification (ANCC, HIMSS) required.
• Licensed clinician such as nurse, physical therapist, occupational therapist, pharmacy technician, dietitian, respiratory therapist, speech pathologist, etc. preferred.
• Ability to utilize critical thinking to know, document and optimize complex processes with appropriate solutions.
• Ability to establish and maintain effective professional relationships across organizational lines.
• Ability to make operational steps around how work gets done - quality and productivity standards, measurable goals for employees and project teams, etc.
• Ability to use broader targets to establish how best to use resources to meet schedules and goals.
• Ability to make or approve effective hiring and termination conclusions.
• Ability to evaluate and recommend changes to policies, and establish procedures that affect the managed organization.
• Basic business knowledge, including but not limited to: annual planning and goal setting, adherence to budgets, employee compensation, compliance and risk management.
• Advanced computer skills, including but not limited to: Microsoft Office, information security, scheduling and payroll systems, electronic medical documentation, and email.

BENEFITS - Our competitive benefits package includes the following

• Immediate eligibility for health and welfare benefits
• 401(k) savings plan with dollar-for-dollar match up to 5%
• Tuition Reimbursement
• PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level

QUALIFICATIONS

• EDUCATION - Bachelor's Degree or 4 years of work experience above the minimum qualification
• EXPERIENCE - 4 Years of Experience
• CERTIFICATION/LICENSE/REGISTRATION - Cert Prof HC Inform/Man Sys (CPHIMS), Epic Certification (EPICCERT), BC-Informatics Nursing (RN-INFO): Must have one of the following:
  • Epic Certification
  • Certified Professional in Healthcare Information and Management Systems (CPHIMS) from HIMSS
  • Informatics Nursing Certification from ANCC.