Submission for the position: Field Service Engineer II - (Job Number: 24013976)

JOB SUMMARY

The Field Service Engineer II fixes, maintains, tests, and calibrates complex diagnostic imaging equipment/systems to ensure its safe and proper operation. Maximizes patient safety by implementing the proper use, application and operational performance of patient care equipment.

ESSENTIAL FUNCTIONS OF THE ROLE

• Performs scheduled preventive maintenance (PM) according to hospital policies, procedures and industry-recognized standards, using specialized test equipment, tools, and simulation devices.
• Maintains, services, troubleshoots and calibrates a variety of complex diagnostic imaging systems by using manufacturer service manuals, schematic diagrams, and vendor expertise. Identifies the most prudent means of fix based on clinical need and cost.
• Documents all service events, performance tests and corrective maintenance according to department policy, using computerized maintenance management software applications and other standard office software applications.
• Accountable for ordering repair parts, timely return of applicable repair parts, and timely submission of applicable order-related documentation.
• Helps with assigned projects, related to the installation, relocation, and disposal of medical imaging equipment/systems.
• Has effective communication with customer(s) using various communication tools, to establish rapport with staff and to keep clinical staff and appropriate clinical management informed of the status of repairs.
• Communicates and works in conjunction with imaging equipment service providers to facilitate efficient equipment installs and fixes.
• Recommends improvements to PM schedule frequency, testing procedures and/or documentation forms. Participates in and/or helps with development of departmental and hospital-based continuous quality improvement initiatives.

KEY SUCCESS FACTORS

• Able to fix, maintain, test, and calibrate basic diagnostic imaging equipment/systems to ensure safe and proper operation
• Able to travel to other Baylor Scott & White facilities on a consistent basis to help with scheduled and unscheduled service activities.
• Able to communicate with and interact with customers, providers and team members.
• Able to effectively self-manage time and assigned projects.
• Must have the physical ability to raise and move material weighing up to 40 pounds.
• Exceptional knowledge of computer systems and networking.

BENEFITS

Our competitive benefits package includes the following

• Immediate eligibility for health and welfare benefits
• 401(k) savings plan with dollar-for-dollar match up to 5%
• Tuition Reimbursement
• PTO accrual beginning Day 1

Note: Benefits may vary based on position type and/or level

QUALIFICATIONS

• EDUCATION - Associate's or 2 years of work experience above the minimum qualification
• EXPERIENCE - 4 Years of Experience
• CERTIFICATION/LICENSE/REGISTRATION -
  • Drivers License (TXDL): If moving from out of state must obtain valid TX DL within 90 days of hire.