Submission for the position: Patient Services Specialist - (Job Number: 24012722)
Temple, Texas
Employer: Baylor Scott & White Healthcare
Industry: Patient Services Specialist
Salary: Competitive
Job type: Full-Time
JOB SUMMARY
The Patient Services Specialist 1, with direct oversight, provides administrative support in a physician office, clinic or other operational area that assists patients, to ensure high quality, patient-centered care. Duties include patient relations, check-in and check-out, scheduling, insurance verification and answering phones.
ESSENTIAL FUNCTIONS OF THE ROLE
Assists with patient duties to include patient relations, check-in or check-out, scheduling, insurance verification, and answering phones. Arranges follow-up visits and referral appointments.
Assists with patient registration duties by collecting and verifying insurance information. Verifies patient demographics and enters changes into computer system. Directs patient to appropriate waiting areas.
Accepts payments for physician/clinic services according to established guidelines.
Posts payments and enters charges into computer utilizing appropriate codes.
Generates daily payment reports and verifies cash drawer against report.
Provides accurate patient, medical, financial or procedural information to patients or approved outside entities.
May be required to discuss financial arrangements with patients.
Receives and directs phone calls. Assists patients and other visitors.
Responds to routine inquiries concerning practice services, hours of operation, etc.
Ensures any patient complaints are handled appropriately.
Assists with medical records duties as requested.
KEY SUCCESS FACTORS
Good listening, interpersonal and communication (oral and written), and professional, pleasant and respectful telephone etiquette.
Ability to adapt communication style to suit different audiences. Empathetic listener, sensitive, upbeat, optimistic, articulate, gracious and tactful.
Ability to promptly assess requests by using electronic and paper resource materials and correctly respond to patient inquiries.
Ability to calm upset patients in a composed and professional demeanor.
Excellent data entry, numeric, typing and computer navigational skills, with attention to details.
Comfortable working in a fast paced, constantly changing and stressful environment.
BENEFITS
Our competitive benefits package includes the following
- Immediate eligibility for health and welfare benefit
- 401(k) savings plan with dollar-for-dollar match up to 5%
- Tuition Reimbursement
- PTO accrual beginning Day 1
Note: Benefits may vary based upon position type and/or level
QUALIFICATIONS
- EDUCATION - H.S. Diploma/GED Equivalent
- EXPERIENCE - Less than 1 Year of Experience
The Patient Services Specialist 1, with direct oversight, provides administrative support in a physician office, clinic or other operational area that assists patients, to ensure high quality, patient-centered care. Duties include patient relations, check-in and check-out, scheduling, insurance verification and answering phones.
ESSENTIAL FUNCTIONS OF THE ROLE
Assists with patient duties to include patient relations, check-in or check-out, scheduling, insurance verification, and answering phones. Arranges follow-up visits and referral appointments.
Assists with patient registration duties by collecting and verifying insurance information. Verifies patient demographics and enters changes into computer system. Directs patient to appropriate waiting areas.
Accepts payments for physician/clinic services according to established guidelines.
Posts payments and enters charges into computer utilizing appropriate codes.
Generates daily payment reports and verifies cash drawer against report.
Provides accurate patient, medical, financial or procedural information to patients or approved outside entities.
May be required to discuss financial arrangements with patients.
Receives and directs phone calls. Assists patients and other visitors.
Responds to routine inquiries concerning practice services, hours of operation, etc.
Ensures any patient complaints are handled appropriately.
Assists with medical records duties as requested.
KEY SUCCESS FACTORS
Good listening, interpersonal and communication (oral and written), and professional, pleasant and respectful telephone etiquette.
Ability to adapt communication style to suit different audiences. Empathetic listener, sensitive, upbeat, optimistic, articulate, gracious and tactful.
Ability to promptly assess requests by using electronic and paper resource materials and correctly respond to patient inquiries.
Ability to calm upset patients in a composed and professional demeanor.
Excellent data entry, numeric, typing and computer navigational skills, with attention to details.
Comfortable working in a fast paced, constantly changing and stressful environment.
BENEFITS
Our competitive benefits package includes the following
- Immediate eligibility for health and welfare benefit
- 401(k) savings plan with dollar-for-dollar match up to 5%
- Tuition Reimbursement
- PTO accrual beginning Day 1
Note: Benefits may vary based upon position type and/or level
QUALIFICATIONS
- EDUCATION - H.S. Diploma/GED Equivalent
- EXPERIENCE - Less than 1 Year of Experience
Created: 2024-08-22
Reference: 24012722
Country: United States
State: Texas
City: Temple
ZIP: 76501
Similar jobs:
-
Program Specialist Elementary Resource Inclusive Services,
Fort Bend Independent School District in Sugar Land, Texas -
Submission for the position: Patient Services Specialist - (Job Number: 24013591)
Baylor Scott & White Healthcare in Dallas, Texas -
Submission for the position: Patient Services Specialist 2 - (Job Number: 24012212)
Baylor Scott & White Healthcare in Sachse, Texas -
Information Services Specialist II
University of Texas at Dallas in Richardson, Texas💸 $40000 per year -
Senior Physician and Provider Relations and Outreach Liaison, Surgical Services Specialist
Ardent Health Services in Amarillo, Texas -
Submission for the position: Patient Services Specialist - (Job Number: 24010045)
Baylor Scott & White Healthcare in Lakeway, Texas -
Submission for the position: Patient Services Specialist - PRN - (Job Number: 24013683)
Baylor Scott & White Healthcare in College Station, Texas -
On-Site Services Specialist.Managed Services Onsite
Volt in Weir, Texas -
Submission for the position: Patient Services Specialist - (Job Number: 24009929)
Baylor Scott & White Healthcare in Waco, Texas -
Submission for the position: Patient Services Specialist - (Job Number: 24008994)
Baylor Scott & White Healthcare in Round Rock, Texas -
Submission for the position: Patient Services Specialist - (Job Number: 24012730)
Baylor Scott & White Healthcare in College Station, Texas -
Part-Time Specialist III, Student Services
Lone Star College in Houston North Fairbanks, Texas💸 $14.55 per hour -
Submission for the position: Patient Services Specialist - (Job Number: 24011822)
Baylor Scott & White Healthcare in Cedar Park, Texas -
Submission for the position: Patient Services Specialist - (Job Number: 24013940)
Baylor Scott & White Healthcare in Dallas, Texas -
BASE SERVICES SPECIALIST (Title 32)
Air National Guard Units in Kelly AFB, Texas -
Submission for the position: Patient Services Specialist 3 - (Job Number: 24010774)
Baylor Scott & White Healthcare in Plano, Texas -
Patient Services Specialist
Houston Journal of Health Law & Policy in Houston, Texas -
Submission for the position: Patient Services Specialist - (Job Number: 24013910)
Baylor Scott & White Healthcare in Lakeway, Texas -
Admissions Specialist PRN - Patient Access Services
Texas Health Resources in Fort Worth, Texas -
FINANCIAL SERVICES SPECIALIST
Department of the Air Force - Agency Wide in Randolph AFB, Texas