Harlem Hospital Center has been a bedrock of the Harlem community since 1887. The hospital provides a wide range of medical, surgical, diagnostic, therapeutic and family support services to the residents of Central Harlem, West Harlem, Washington Heights and Inwood. Harlem is the largest hospital in the area, capable of treating the most seriously ill. Harlem provides over 90 specialized ambulatory care services, dentistry and oral surgery, behavioral health services, and community substance abuse treatment.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Job Description

Under varying levels of supervision with varying degrees of difficulty and latitude for independent judgment, supervises and performs work to provide physical security, safety, loss prevention and maintenance of order, in accordance with corporate and network/facility orders and procedures. Uses computers and operates electronic security and safety monitoring systems and other equipment and devices. May operate a motor vehicle to perform duties. There are two Assignment Levels within this class of positions. All personnel perform related work, including performing the duties of lower Assignment Levels and subordinates.

Duties & Responsibilities

Assignment Level I

Under general supervision, directs a security unit on a specific tour of duty in an assigned area. In addition to performing the duties of a Special Officer, performs the following tasks:

• Supervises and evaluates the performance of subordinate staff and security guards; plans and coordinates assignments of staff and equipment.
• Directs and trains subordinates in their duties and responsibilities; reprimands staff for poor performance and ensures their duties are carried out correctly.
• Conducts roll call; inspects Special Officers, posts, and assigned work areas.
• Responds to emergency situations; investigates, supervises and assists subordinates in the handling of serious and unusual incidents; determines if additional staff and/or presence of the police is required.
• Interprets and enforces policy directives from higher authorities.
• Prepares, maintains and reviews records, logs and reports regarding patrols, demonstrations, arrests and other incidents relating to safety and security.
• Prepares and submits reports and recommendations to superiors; keeps superiors and/or agency personnel informed of potentially dangerous or unusual situations.
• May participate in decisions related to plant layout.
• May act as liaison to several locations or temporarily supervise an additional location.
• Appears in court and/or assists other law enforcement agencies on assault or arrest cases.

Minimum Qualifications

For Appointment to Assignment Level I
1. A four-year high school diploma or its educational equivalent approved by a state's Department of Education or a recognized accrediting organization and one year of full-time satisfactory experience in the field of law enforcement, protection or security; or
2. An Individualized Education Program (IEP) diploma and eighteen months of full-time satisfactory experience as described in "1" above.
3. Current New York State Peace Officer certification.

NYC Health and Hospitals offers a competitive benefits package that includes:

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Loan Forgiveness Programs for eligible employees
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• College tuition discounts and professional development opportunities
• Multiple employee discounts programs