Supervisory Facilities Operations Specialist

Summary

Who May Be Considered:

• Internal to an agency - Current Cybersecurity and Infrastructure Security Agency (CISA) Federal civilian employees
• Career Transition Assistance Program (CTAP)

View common definitions of terms found in this announcement.

This job is open to

• Internal to an agency
  
  Current federal employees of this agency.
• Career transition (CTAP, ICTAP, RPL)
  
  Federal employees who meet the definition of a "surplus" or "displaced" employee.

Clarification from the agency

Current Cybersecurity and Infrastructure Security Agency (CISA) competitive service Federal employees with career or career-conditional tenure and CTAP eligibles. You MUST submit a SF-50 that shows you are currently working for CISA with a career/career-conditional status in the competitive service and that you meet time-in-grade requirements.

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Duties

The Department of Homeland Security (DHS) Cybersecurity and Infrastructure Security Agency (CISA) is the Nation's risk advisor, working with partners to defend against today's threats and collaborating with industry to build a more secure and resilient infrastructure for the future.

CISA is at the heart of mobilizing a collective defense as we lead the Nation's efforts to understand and manage risk to our critical infrastructure.

The Office of the Chief Operations Support Officer (OCOSO) provides responsive, high-quality support through excellence in innovation, customer service, governance, and performance. This position is located in the Facilities Branch, OCOSO. The Facilities Branch provides a wide range of engineering, program and facilities expertise for the design, construction, operations and maintenance of CISA facilities across the nation.

Typical work assignments include:

• Provides technical direction and program guidance for the maintenance, repair, or modification of CISA facilities to include upgrade and inspection, planning and overseeing work performed by contractors or others to upgrade and replace facility specific systems.
• Prepares analyses (environmental, economic, utility, etc.) that become part of stationing decision processes.
• Ensures there are established secure procedures and locations for identifying, containing, storing, transferring, and disposing of a wide variety of regulated waste and hazardous materials to comply with federal and state regulations as well as Occupational Safety and Health Administration (OSHA) standards.
• Estimates projected costs and develops recommendations for resources to accomplish these missions, working closely with CISA Divisions and Offices to finalize resource requirements/forecasts.
• Recommends actions to maintain or improve the quality and quantity of facility related operational services, introducing, or refining automation.
• Leads and manages with total authority and responsibility for a dedicate staff of federal employees.
• Oversight of complex programs services and functions include strategic planning, policy implementation, and program performance monitoring and assessment.

Requirements

Conditions of Employment

• You must be a U.S. citizen.
• Selective Service - Males born after 12/31/59 must be registered or exempt from Selective Service see http://www.sss.gov/
• All Federal employees are required to participate in Direct Deposit/Electronic Funds Transfer for salary payments.
• DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.
• You must be able to obtain and maintain a security clearance suitable for Federal employment as determined by a background investigation. This may include a credit check, a review of financial issues, as well as certain criminal offenses and illegal use or possession of drugs.
• Current Federal employees must meet time-in-grade requirements.
• You will continue to serve the remainder of the one-year probationary period, if required.
• This position may be designated as essential personnel. Essential personnel must be able to serve during continuity of operation events without regard to declarations of liberal leave or government closures due to weather, protests, and acts of terrorism or lack of funding. Failure to report for or remain in this position may result in disciplinary or adverse action in accordance with applicable laws, rules, and regulations (5 U.S.C. 7501-7533 and 5 CFR Part 752, as applicable).
• This position has been identified as a drug testing designated position (TDP) for purposes of the CISA's Drug-Free Workplace Program. All applicants tentatively selected for this position will be required to submit to a drug test to screen for illicit/illegal drug use prior to receiving a final offer of employment. A final offer of employment is contingent upon a negative drug test result. After appointment, you may be subject to periodic random drug testing.

Qualifications

You qualify for the GS-14 grade level, if you have:

EXPERIENCE: At least one (1) year of specialized experience at the GS-13 grade level (or equivalent) performing the following duties:

1. Operating facility programs and services to include compliance, security program requirements, and long-range planning,
2. Determining and projecting funding requirements and justifying budget requests,
3. Providing technical direction as it pertains to building operations, AND
4. Determining policies, procedures and performance metrics to ensure buildings remain operational

Substitution of education in lieu of specialized experience may not be used for this grade level.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Time-in-Grade Requirements: Under competitive merit promotion procedures, any individual who is currently holding, or who has held within the previous 52 weeks, a General Schedule position under a non-temporary appointment in the competitive or excepted service, must meet "time-in-grade" requirements (have served 52 weeks at the next lower grade of the grade for which you are applying).

Time After Competitive Appointment: By the closing date specified in this job announcement, current Federal civilian employees must wait at least 90 days after their latest non-temporary appointment from a competitive service referral certificate before promotion, transfer, reinstatement, reassignment, or detail.

All qualification requirements, including Time-in-Grade, must be met by the closing date of this announcement. Qualification AND Time-in-Grade claims will be subject to verification.

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience aloneno substitution of education for experience is permitted.

Additional information

• If you receive a conditional offer of employment for this position, you may be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment.
• This job opportunity announcement may be used to fill additional vacancies.
• Under provisions of the Civil Service Reform Act, first time supervisors and/or managers will be required to serve a one-year probationary period. You may also be required to complete an appropriate supervisory training course within one year of assignment to this position.

Reasonable Accommodation Requests: This agency provides reasonable accommodation to otherwise qualified applicants and employees with a disability covered under the Rehabilitation Act of 1973, as amended, unless to do so would create an undue hardship to the agency (29 CFR 1614.203 (2017)). If you need a reasonable accommodation for any part of the application or hiring process, contact the CISA Office of Equity, Diversity, Inclusion and Accessibility (OEDIA) by sending an email to CISA_ReasonableAccommodation@cisa.dhs.gov with the subject line, "Reasonable Accommodation Request @ CISA." In the email itself, you must include your name, vacancy announcement number(s), and state your intent to seek a reasonable accommodation. Decisions on requests for Reasonable Accommodations are made on a case-by-case basis. For more information or inquiries, please contact the CISA Reasonable Accommodation Program at CISA_ReasonableAccommodation@cisa.dhs.gov.

Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

• Benefits
  
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
  
  Review our benefits
  
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents) and the responses you provide on the application questionnaire. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):

• Accountability
• Compliance
• Facilities
• Planning and Evaluating
• Writing

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration.

For Competitive Merit Promotion Applicants: The highest rated candidates will be referred to the hiring agency.

For Non-competitive Appointment Eligibles: All qualified candidates will be referred to the hiring agency.

Career Transition Assistance Program (CTAP) Eligibles: This program applies to Federal service employees whose positions have been deemed surplus or no longer needed, or employees who have been involuntarily separated from a Federal service position within the competitive service. To receive selection priority for this position, you must: 1) meet eligibility criteria for CTAP; 2) be rated in the well-qualified category for this vacancy with a score of 85 or above; and 3) submit the appropriate documentation to support your CTAP eligibility. For information on eligibility criteria and required documentation, go to: Career Transition (opm.gov)

To preview the application questionnaire, click here: https://apply.usastaffing.gov/ViewQuestionnaire/12537698

• Benefits
  
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
  
  Review our benefits
  
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
• Required Documents
  
  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
  
  The following documents are required and must be provided with your application. All documents, including transcripts, must be in English.
  
  1. RESUME: Your resume MUST show a detailed description of your job-related qualifications to include start and end dates with the month and year and hours worked per week for all jobs listed. For Federal civilian service, you MUST include your pay plan/band, series, and grade (e.g., GS-0301-09). Be clear and specific when describing your work history as human resources cannot make assumptions regarding your experience. Do NOT include photographs, links to social media (e.g., LinkedIn), inappropriate content, or other personal or sensitive information such as date of birth, social security number, gender, religious affiliation. IF INCLUDED YOUR RESUME WILL NOT BE CONSIDERED. Please view Resume & Application Tips.
  
  2. COVER LETTER (OPTIONAL): Your cover letter will not be used to determine your qualifications but will be included with your resume if you are referred.
  
  3. OTHER SUPPORTING DOCUMENTS (only submit if applicable):
  
  • CURRENT CISA FEDERAL CIVILIAN EMPLOYEE: Submit a copy of your most recent SF-50, Notification of Personnel Action which shows the grade, step, tenure code "1" (Career) or "2" (Career-Conditional), and type of position occupied. If applying for a higher grade, provide a SF-50 which shows the length of time you have been in your current/highest grade or promotion potential held (examples of appropriate SF-50s include appointment/conversion, with-in grade/range increases and promotion actions). NOTE: Pay adjustments and awards are NOT acceptable.
    
    • You may be asked to provide a copy of your recent performance appraisal and/or incentive awards.
  • QUALIFYING BASED ON EDUCATION: Submit a copy of your transcripts from an accredited institution. Unofficial transcripts will be accepted that includes your name, name of the educational institution, declared degree program, course title(s), credits completed, grade, date of completion, Grade Point Average (GPA), and date of degree conferral. If selected, an official transcript will be required.
  • CAREER TRANSITION ASSISTANCE PROGRAM (CTAP): Submit a copy of the following:
    
    • Reduction in Force (RIF) separation notice, notice of proposed removal for failure to relocate, notice of disability annuity termination, or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement;
    • SF-50 "Notification of Personnel Action'', documenting your RIF separation, noting your position, grade level, and duty location, and/or Agency certification of inability to place you through reemployment priority list (RPL), etc.;
    • Latest performance appraisal including your rating; AND
    • Any documentation from your agency that shows your current promotion potential.
  • CURRENT OR FORMER POLITICAL SCHEDULE A, SCHEDULE C, NON-CAREER SES OR PRESIDENTIAL APPOINTEE EMPLOYEE: Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment:
    
    • Position title;
    • Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee);
    • Agency; AND
    • Beginning and ending dates of appointment.
• How to Apply
  
  Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application, to include submission of the required documentation specified in the Required Documents section. A complete application package must be received by 11:59 PM EST on 09/18/2024 to receive consideration. It is your responsibility to ensure all required documents have been submitted.
  
  PLEASE NOTE: If your materials are not received by the closing date, your application will be evaluated solely on the information available and you may not receive full consideration or may not be considered eligible.
  
  The application process is as follows:
  
  1. To begin the application process, click the Apply Online button.
  2. Answer the questions presented in the application and attach all necessary supporting documentation.
  3. Click the Submit Application button prior to 11:59PM (ET) on 09/18/2024.
  
  You may update your application documents and some questions related to your personal information at any time during the announcement open period. However, you will not be able to make changes to questions related to assessing the minimum qualifications and competencies (knowledge, skills, abilities and other characteristics) mentioned in the "How You Will Be Evaluated" section above. To make an allowed update to your application, return to your USAJOBS account (https://usajobs.gov). There you will find a record of your application, the application status, and an option to Edit my application. This option will no longer be available once the announcement has closed.
  
  To verify the status of your application both during and after the announcement open period, log into your USAJOBS account at https://usajobs.gov. On the Home page, scroll down and locate your job application. Once the job has been located, click the "Track this application" link on the right under the application date. The page will refresh to display the Agency's Application Information page where you can scroll down and review any notifications the agency has sent you. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: http://www.usajobs.gov/Help/how-to/application/status/.
  
  Agency contact information
  
  Hugo Daza Naizaque
  
  Phone
  
  202-253-1255
  
  Email
  
  hugo.dazanaizaque@cisa.dhs.gov
  
  Address
  
  Cybersecurity and Infrastructure Security Agency
  
  1616 Fort Myer Dr.
  
  Arlington, VA 22209
  
  US
  
  Next steps
  
  Once you submit your application, we will assess your experience and training, identify the best-qualified applicants, and refer those applications to the hiring manager for further consideration and interviews. We will notify you by email after each of these steps has been completed. Your status will also be updated on USAJOBS throughout the process. We expect to make a job offer within 30-60 days after the deadline for applications. If you are determined qualified, you may be referred to the hiring manager for consideration and may be called for an in-person or phone panel interview. If you are selected, we will conduct a suitability/security background investigation.
  
  Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Management and Budget (OMB) and U.S. Office of Personnel Management (OPM) guidance, and Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.
  
  Notice to Applicants - The Cybersecurity and Infrastructure Security Agency (CISA) is subject to the provisions of the Fair Chance to Compete for Jobs Act of 2019. Unless excluded by law, all CISA hiring officials and agency representatives are statutorily prohibited from asking applicants to disclose their criminal history record information prior to receiving a conditional offer of employment. Applicants may submit a complaint, or any other information, to the CISA Office of the Chief Human Capital Officer Human Capital Policy and Programs Subdivision at email cisa.ochco.hcp@cisa.dhs.gov within 30 calendar days of the date of the alleged non-compliance by a CISA hiring manager or agency representative.
  
  Thank you for your interest in the Department of Homeland Security, Cybersecurity and Infrastructure Security Agency!
• Fair and Transparent
  
  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
  
  
  • Criminal history inquiries
  • Equal Employment Opportunity (EEO) Policy
  • Financial suitability
  • New employee probationary period
  • Privacy Act
  • Reasonable accommodation policy
  • Selective Service
  • Signature and false statements
  • Social security number request

Required Documents

The following documents are required and must be provided with your application. All documents, including transcripts, must be in English.

1. RESUME: Your resume MUST show a detailed description of your job-related qualifications to include start and end dates with the month and year and hours worked per week for all jobs listed. For Federal civilian service, you MUST include your pay plan/band, series, and grade (e.g., GS-0301-09). Be clear and specific when describing your work history as human resources cannot make assumptions regarding your experience. Do NOT include photographs, links to social media (e.g., LinkedIn), inappropriate content, or other personal or sensitive information such as date of birth, social security number, gender, religious affiliation. IF INCLUDED YOUR RESUME WILL NOT BE CONSIDERED. Please view Resume & Application Tips.

2. COVER LETTER (OPTIONAL): Your cover letter will not be used to determine your qualifications but will be included with your resume if you are referred.

3. OTHER SUPPORTING DOCUMENTS (only submit if applicable):

• CURRENT CISA FEDERAL CIVILIAN EMPLOYEE: Submit a copy of your most recent SF-50, Notification of Personnel Action which shows the grade, step, tenure code "1" (Career) or "2" (Career-Conditional), and type of position occupied. If applying for a higher grade, provide a SF-50 which shows the length of time you have been in your current/highest grade or promotion potential held (examples of appropriate SF-50s include appointment/conversion, with-in grade/range increases and promotion actions). NOTE: Pay adjustments and awards are NOT acceptable.
  
  • You may be asked to provide a copy of your recent performance appraisal and/or incentive awards.
• QUALIFYING BASED ON EDUCATION: Submit a copy of your transcripts from an accredited institution. Unofficial transcripts will be accepted that includes your name, name of the educational institution, declared degree program, course title(s), credits completed, grade, date of completion, Grade Point Average (GPA), and date of degree conferral. If selected, an official transcript will be required.
• CAREER TRANSITION ASSISTANCE PROGRAM (CTAP): Submit a copy of the following:
  
  • Reduction in Force (RIF) separation notice, notice of proposed removal for failure to relocate, notice of disability annuity termination, or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement;
  • SF-50 "Notification of Personnel Action'', documenting your RIF separation, noting your position, grade level, and duty location, and/or Agency certification of inability to place you through reemployment priority list (RPL), etc.;
  • Latest performance appraisal including your rating; AND
  • Any documentation from your agency that shows your current promotion potential.
• CURRENT OR FORMER POLITICAL SCHEDULE A, SCHEDULE C, NON-CAREER SES OR PRESIDENTIAL APPOINTEE EMPLOYEE: Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment:
  
  • Position title;
  • Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee);
  • Agency; AND
  • Beginning and ending dates of appointment.

How to Apply

Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application, to include submission of the required documentation specified in the Required Documents section. A complete application package must be received by 11:59 PM EST on 09/18/2024 to receive consideration. It is your responsibility to ensure all required documents have been submitted.

PLEASE NOTE: If your materials are not received by the closing date, your application will be evaluated solely on the information available and you may not receive full consideration or may not be considered eligible.

The application process is as follows:

1. To begin the application process, click the Apply Online button.
2. Answer the questions presented in the application and attach all necessary supporting documentation.
3. Click the Submit Application button prior to 11:59PM (ET) on 09/18/2024.

You may update your application documents and some questions related to your personal information at any time during the announcement open period. However, you will not be able to make changes to questions related to assessing the minimum qualifications and competencies (knowledge, skills, abilities and other characteristics) mentioned in the "How You Will Be Evaluated" section above. To make an allowed update to your application, return to your USAJOBS account (https://usajobs.gov). There you will find a record of your application, the application status, and an option to Edit my application. This option will no longer be available once the announcement has closed.

To verify the status of your application both during and after the announcement open period, log into your USAJOBS account at https://usajobs.gov. On the Home page, scroll down and locate your job application. Once the job has been located, click the "Track this application" link on the right under the application date. The page will refresh to display the Agency's Application Information page where you can scroll down and review any notifications the agency has sent you. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: http://www.usajobs.gov/Help/how-to/application/status/.

Agency contact information

Hugo Daza Naizaque

Phone

202-253-1255

Email

hugo.dazanaizaque@cisa.dhs.gov

Address

Cybersecurity and Infrastructure Security Agency

1616 Fort Myer Dr.

Arlington, VA 22209

US

Next steps

Once you submit your application, we will assess your experience and training, identify the best-qualified applicants, and refer those applications to the hiring manager for further consideration and interviews. We will notify you by email after each of these steps has been completed. Your status will also be updated on USAJOBS throughout the process. We expect to make a job offer within 30-60 days after the deadline for applications. If you are determined qualified, you may be referred to the hiring manager for consideration and may be called for an in-person or phone panel interview. If you are selected, we will conduct a suitability/security background investigation.

Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Management and Budget (OMB) and U.S. Office of Personnel Management (OPM) guidance, and Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.

Notice to Applicants - The Cybersecurity and Infrastructure Security Agency (CISA) is subject to the provisions of the Fair Chance to Compete for Jobs Act of 2019. Unless excluded by law, all CISA hiring officials and agency representatives are statutorily prohibited from asking applicants to disclose their criminal history record information prior to receiving a conditional offer of employment. Applicants may submit a complaint, or any other information, to the CISA Office of the Chief Human Capital Officer Human Capital Policy and Programs Subdivision at email cisa.ochco.hcp@cisa.dhs.gov within 30 calendar days of the date of the alleged non-compliance by a CISA hiring manager or agency representative.

Thank you for your interest in the Department of Homeland Security, Cybersecurity and Infrastructure Security Agency!

Fair & Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

• Criminal history inquiries
• Equal Employment Opportunity (EEO) Policy
• Financial suitability
• New employee probationary period
• Privacy Act
• Reasonable accommodation policy
• Selective Service
• Signature and false statements
• Social security number request