Surgery Scheduler

GENERAL SUMMARY:

Schedules patients for surgery and preoperative testing as indicated. Reviews patient medications and health histories, as needed.

PRINCIPLE DUTIES AND JOB RESPONSIBILITIES :

• Schedules patients for surgery and completes facility paperwork

• Obtains necessary scheduling, demographic, insurance, and clinical information to schedule, cancel, or reschedule events by calling the physician office, department, or a scheduling supervisor with a minimum of call transfers or callbacks

• Schedules surgeries with physicians and physician office staff by method used at that facility. Maintains each hospital schedules by different methods i.e. calls, faxes, etc.

• Consistently maintains and improves skills such as telephone etiquette, typing accuracy/speed, and communications

• Calls designated departments with information for add-on cases if patients are not yet admitted to the hospital. Prepares and sends reservations for each case scheduled to designated departments within established timeframes

• Responds to multiple inquiries from telephone, intercom and direct communication regarding scheduling of surgery and the main operating room suite.

• Assists with orientation of staff members as needed

• Prepares the advance surgical schedule. Scrutinizes the tentative schedules and contacts Team Leader, Charge Nurse, Admissions, surgeons, etc. and reviews other information that affects administration of schedule

• Performs other duties as assigned

Qualifications
KNOWLEDGE AND SKILLS REQUIRED:

• Ability to communicate appropriately and effectively with patients and their family, hospital staff, nurses, physicians, and other health care professionals

• Knowledge of commonly used concepts, practices, and procedures in the health care industry

• Must be able to read, write and speak conversational English

• Proficient computer skills and knowledge of Microsoft Office

• Ability to document accurately and concisely

EDUCATION AND EXPERIENCE REQUIRED:

• High School Education or equivalent

EDUCATION AND EXPERIENCE PREFERRED:

• One year of technical experience

• One year of Cerner scheduling experience

---