Job Description

POSITION SUMMARY
Responsible for planning, organizing, directing, controlling, and overseeing the activities and personnel of
the receiving, inventory, logistics, and distribution functions across Health First to include receipt, storage,
disposal, transportation of hospital owned equipment, furniture, and transportation and distribution of
equipment, furniture, and supplies. Define and communicate a clear, compelling vision for the department
that effectively ties into the mission and vision of Health First and inspirationally leads the team to achieve
that vision. Maintain a cost effective and efficient materials process (physically, procedurally, and
technologically) utilizing LEAN principles to ensure that necessary supplies are available when needed for
all acute care delivery & materials, Operating Room materials, Cath Lab, Interventional Radiology and
procedure suites and Nursing areas across the system in support of meeting patient
outcomes/experience, operational and fiscal objectives as they relate to Supply Chain Strategy &
Optimization and workforce planning & optimization. Through collaboration and direct accountability with
onsite logistics and materials management staff, develop a system-wide approach for end-to-end supply
chain integration that lowers the total cost of distribution and inventory management functions while
improving customer service and support to all Health First caregivers. Responsible for effective annual
system-side inventories.

PRIMARY ACCOUNTABILITES
1. Engage regularly with key leaders and physician stakeholders about scope of responsibility to
understand strategic plan, goals, metrics, and outcomes, to influence and gain commitment to
compliance, improve operational efficiency, cost effectiveness and customer satisfaction.
2. Communicate expectations and vision for top tier performance, with goals, metrics and provide
ongoing feedback. Demonstrate and promote strategic thinking and drive problem-solving by
empowering and supporting team members to be responsible and accountable within their scope of
practice, including positive work interactions within Supply Chain, between departments and
customers.
3. Review and modify all hospital and Health First Medical Group distribution department strategic plans
and procedures to reduce supply costs. Develop and implement initiatives appropriate for the current
business environment.
a. Develop inventory models to optimize supply chain performance in delivery of medical surgical
products and other supplies to ensure alignment with clinical care.
b. Develop logistic pathways to ensure operational, cost effective, and timely deliveries to all
entities of the healthcare system.
c. Develop, establish, and modify related policies and procedures essential for operational
efficiency, reducing friction, and improving SCM, Logistics and Distribution results.

Promote and support staff participation in applying continuous improvement to existing processes to
enhance the utilization of people and materials, based on expanded use of metrics through analytics
and information technology. Hold operational team members accountable for maintaining appropriate
manpower & schedules, quality improvement measures within their areas of responsibility.
5. Lead respective teams, modeling an engaged work climate, and inspiring individuals and teams to
demonstrate high standard professionalism, while achieving outstanding performance. Foster staff
growth and development through various available or approved resources.
6. As an internal consultant, focused on evaluating and documenting the flow of material through the
health system. Identify gaps in sourcing, logistics, distribution, and inventory management.
Recommend process improvement opportunities to improve quality, operation efficiency, cost
effectiveness, and customer satisfaction.
a. Serve as a subject-matter-expert and knowledgeable leader, influencing and educating others
when disseminating best practices based on reliable internal and external sources, systems,
and data from across the IDN.
b. Create opportunities to demonstrate strategic leadership and supply chain expertise when
influencing and guiding other teams and departments to support and comply with current
procedures and practices and/or new programs and initiatives.
7. Accountable for guaranteeing all implantable and critical care devices and products are compliant with
inventory tracking regulations and best practices, and managed and delivered appropriately and
timely across the health system.
a. Ensure all patient care areas maintain adequate supplies to meet safe and effective patient
care safety, needs, and outcomes.
b. Ensure logistic and materials management activities are integrated with quality outcomes to
deploy continuous improvement and patient safety throughout.
8. Act as Emergency Management Representative on matters related to supply chain operations,
including but not limited to, planning, sourcing, and stocking of supplies to accommodate clinical
practices, supply location reconfiguration, system tracking of supply chain consumption via the
inventory management system, and/or transportation of equipment and supplies throughout the IDN.
9. Ensure all equipment, and product receiving and disposition functions across Health First are in place,
used and support best accounting practices, including FDA Product Recall actions, for product
removal /return across the Health First.
10. Establish performance metrics for all supply intensive departments, across the IDN, to measure
productivity, improving logistics and materials management performance and outcomes through
increased unit-based inventory turns, elimination of duplicate inventories, reducing unofficial
inventories, and decreasing inventory write-offs, while improving customer satisfaction.
11. Leverage materials management technology solutions to achieve optimal efficiencies. Ensure
alignment to other systems, such as materials inventory management, surgical information, patient
charge system, point-of-use technology, and e-commerce.
12. Quantify total costs for materials distribution functions across respective entities and develop
sustainable targets for cost reduction through reduction of redundant processes and improved supply
chain efficiencies.
13. Lead Supply Chain Operations in the surveillance of customer service satisfaction through face-to face interactions and complaint management to improve logistics and materials management
deficiencies in customer service and experience.

Qualifications:

MINIMUM QUALIFICATIONS
Education: Bachelor's degree in Business or related field
Work Experience: Five (5) years leadership and proven management expertise in program planning
and development, project management and performance improvement. Extensive knowledge in supply
chain logistics, inventory management, LEAN or other process improvement techniques, distribution
facilities and medical mall support models.

Licensure: N/A
Certification: N/A
Knowledge/Skills/Abilities:
o Strategic Thinking - develop, plan communicate and drive action today and for future demands
o Project Management - demonstrated knowledge of project management practices. Experience
planning and executing large organizational programs and projects.
o Financial Acumen - set measurable outcomes to drive operational and financial stability, while
maximizing quality, operational efficiency, cost reduction, and customer satisfaction
o Communication - oral, written, and auditory; facilitate presenting complex information into
understandable data for diverse audiences
o Influence - a change champion to help others understand facts and can gain commitment on
action required
o Change Agent - Champions change, motivates others to understand and take action to fulfil new
direction
o Conflict Resolution - analyze and prioritize data and situations, present or anticipated, and
develops solutions to achieve objectives, satisfaction, and drive results
o Executive Presence - maintain composure in a fast-paced environment when handling
conflicting priorities, opposing opinions, non-compliance, and other perceived stressful situations;
work towards a win-win solution.
o Customer focus - establishes and maintains positive and productive relationships with
teammates, and internal and external customers while operating with the end user in mind to
achieve desired outcomes.
o Influence - demonstrated ability to assess different views and communicate in such a way to gain
mutual agreement to achieve end result
o MS Office Suite of products and other software and platforms applicable to role
o Initiative - self-directed to know what to do now or in the future
o Flexible - adaptable to adjust to conflicting priorities and/or new direction
o Teamwork - commitment to teamwork
o Leadership - manage various levels of stress involving financial and other reporting deadlines,
field requests for strategic advice, and engage in personnel matters and communications involving
difficult and intense situations.
PREFERRED QUALIFICATIONS
Education: Master's Business Administration
Work Experience: Seven (7) years in logistics, and supply chain management; leadership role within an
Integrated Delivery Network
Licensure: N.A
Certification: N/A
Knowledge/Skills/Abilities:
o Internal Consulting - assess and develop strategy; influence to achieve desired outcomes;
establish and maintain key relationships with significant decision makers and perceived as reliable
subject-matter-expert