The City of Chesapeake is seeking an experienced systems analyst to provide outstanding technical support to library staff and assist with the library's commitment to excellence.

• The successful candidate for Systems Analyst I will have technical experience supporting an assortment of Library software and peripherals to include Payment Systems, Materials Handlers, Holding and Lending lockers, Integrated Library systems ( ILS ) and other COTS packages.
• This position will be responsible for all aspects of these applications including new implementation, upgrades, troubleshooting, process improvements and any other related support tasks.
• The Systems Analyst I will have worked on implementation projects and have outstanding customer service and communication skills.

Required Qualifications
VOCATIONAL / EDUCATIONAL REQUIREMENT : Requires any combination of education and experience equivalent to a bachelor's degree in computer science or a closely related field.

EXPERIENCE REQUIREMENTS : In addition to satisfying the vocational/education standards, this class requires a minimum of two years of full-time equivalent experience.

SPECIAL CERTIFICATIONS AND LICENSES : Requires a valid driver's license and a driving record that is in compliance with City Driving Standards . As applicable Information Technology based positions must meet requirements specified in Criminal Justice Information System ( CJIS ) policy for access to the Virginia Criminal Information Network ( VCIN ).

SPECIAL REQUIREMENTS : Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties.

Preferred Qualifications
Experience supporting:

• Automated Materials Handling systems
• Self-Checkout kiosks / Payment systems
• Holding and lending lockers
• Library Management System such as Koha ILS
• Other library systems and technologies
• Experience implementing new technology applications
• IT Project Management Experience
• Exceptional Customer Service skills
• Strong analytical and problem-solving skills
• Ability to prioritize and execute tasks effectively
• Strong Written and Oral Communications skills
• Local Government experience